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Plumbing Showroom Associate
3 months ago
Are you passionate about sales and looking for a dynamic and rewarding role? As a Plumbing Showroom Sales Associate with our team, you will have the opportunity to engage with customers, build strong relationships, and contribute directly to the growth of our business. We are seeking motivated individuals who can thrive in a fast-paced environment and are driven by achieving targets and delivering excellent service.
In this position, you will be the face of our brand, assisting customers in selecting products that best meet their needs and ensuring a pleasant shopping experience. Your ability to understand customer preferences and guide them toward the right choices will be crucial to your success. If you have a proactive attitude, excellent communication skills, and a desire to excel in sales, we encourage you to apply and join our vibrant team. You will be responsible for helping customers by providing product and service information and resolving technical issues.
Sales Associate Duties & Responsibilities:
- Assist customers in finding what they are looking for and determining which product best suits their needs.
- Continually develop and improve customer service skills.
- Learn and be knowledgeable about the company’s products and give customers honest feedback on store merchandise.
- Work with co-workers to optimize customer satisfaction.
- Create valuable and trusting relationships with customers.
- Cross-sell products.
- Handle sales transactions.
- Keep all products well-stocked.
- Attend and engage in team meetings.
- Handle customer inquiries and complaints
- Provide information about the products and services we provide
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Sales Associate Requirements:
- Two or more years of sales experience in customer service, sales, or other related fields
- Plumbing fixture knowledge/experience
- Friendly, Positive and professional demeanor
- Fluency in English.
- Minimum of a high school degree; BS in Marketing or similar degree preferred.
- Physical ability to stand, walk and sit for extended periods.
- Understanding of fundamental sales principles and methods.
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Able to handle stress, deadlines, and expectations with a pleasant and professional demeanor
- A well-organized and self-directed individual who is a team player
- Ability to respond effectively to the most sensitive inquiries or complaints
- Possesses a reputation of dependability, honesty, and humility
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