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Showroom Sales Associate

2 months ago

New York, New York, United States Ardmore Home Design, Inc. Full time

Position Overview

The ideal candidate will thrive in a dynamic environment, engaging with Interior Designers while delivering exceptional product knowledge, sales expertise, and customer service. We seek a professional individual who is highly organized and possesses experience in the Interior Design sector.

Showroom Responsibilities

  • Welcome interior designers and visitors upon arrival at the showroom.
  • Handle customer inquiries via phone and email.
  • Provide detailed information regarding our company and product offerings.
  • Assist in preparing quotes, writing orders, and managing delivery schedules, including tracking and loaning finish samples.
  • Document and package items for customer approval.
  • Ensure effective communication with the home office to guarantee timely processing of customer orders.
  • Continuously seek improvements in showroom operations and efficiency.
  • Develop a comprehensive understanding of all Ardmore Home Design product lines.
  • Oversee daily showroom operations in the absence of the Showroom Manager.

Sales Administration Duties

  • Maintain regular internal communication with corporate staff to support customer quotes, orders, and product deliveries using internal systems.
  • Engage in outreach efforts to both potential and existing customers.
  • Participate in events outside the showroom as needed.

Project Coordination

  • Collaborate with the Showroom Manager to design and implement projects aimed at enhancing the customer experience.
  • Manage the inventory of finish samples and product tags.
  • Assist in planning and executing showroom events.
  • Support the Showroom Manager with various projects and appointments as required.
  • Occasional travel to industry trade shows may be necessary.

Field Sales Activities

  • Dedicate up to two full days in the field to meet with existing and potential clients.
  • During scheduled appointments, distribute samples and promotional materials, update the library, and promote Ardmore Home Design brands.
  • Identify sales opportunities and tailor product offerings to specific projects.
  • Build and nurture relationships with key decision-makers in design firms.

Qualifications and Skills Required

  • Some college education in a related field or equivalent work experience.
  • A minimum of 2 years of experience in showroom or retail sales with a focus on customer service.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel) and familiar with social media platforms.
  • Excellent verbal and written communication skills with a keen attention to detail.
  • Strong ability to multitask and solve problems with a proactive approach.
  • A friendly and positive demeanor, capable of fostering strong customer relationships.
  • A hands-on, can-do attitude with a focus on customer satisfaction.
  • Ability to lift 30-40 pounds occasionally.

Preferred Background

  • Experience in the home furnishings industry.
  • Aesthetic sensibility regarding color and design.
  • Established relationships with local Interior Design firms are advantageous.

Compensation

The starting annual salary for this position is $75,000, with variations based on skills, experience, and location.