Sales Associate for Plumbing Supplies

2 weeks ago


East Orange New Jersey, United States Crosstown Plumbing Full time
Company Overview:
Crosstown Plumbing is a thriving plumbing supply store dedicated to serving the community with high-quality products and exceptional service.

Position Summary:
We are seeking a reliable and personable sales associate to enhance our growing team. This role focuses on delivering outstanding customer service and sales support at our service counter.

Key Responsibilities:
- Provide knowledgeable assistance to customers, contributing to sales growth and overall profitability.
- Offer expert advice on plumbing products and assist in troubleshooting customer issues.
- Handle incoming phone inquiries from potential clients and guide them through the sales process.
- Ensure timely follow-up on customer requests for information, quotes, and product alternatives.
- Address customer complaints and disputes professionally and efficiently.
- Stay informed about new and existing products, inventory, and industry trends.
- Serve as the primary contact for key accounts.
- Participate in weekly sales meetings and communicate promotions and new product offerings.

Qualifications:
- 2-5 years of experience in the plumbing sector.
- Familiarity with plumbing supply products and technical knowledge is essential.
- Proven ability to build long-lasting customer relationships.
- Strong multitasking skills with the ability to prioritize customer needs effectively.
- Excellent problem-solving abilities, including active listening and diagnosing issues.
- Strong verbal and written communication skills.
- Proficient in basic math skills, including measurements and calculations.
- Competent computer skills are required.
- Ability to work independently while being a collaborative team member.

Benefits:
- Competitive hourly wage ranging from $24 to $30.
- Comprehensive health benefits including vision and dental insurance.
- Paid time off for vacation and sick leave.
- 401k retirement plan.
- Opportunities for professional growth and development.
- Training programs available.
- Employee perks including company merchandise and complimentary snacks.
- Annual employee appreciation events.

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