Showroom Manager

1 month ago

New York, United States Daltile Full time
Job Objective:The Manager of Showroom Sales is a first-level manager who leads the day-to-day activities of a Design Sales team in sales strategies and showroom operations to drive revenue and customer satisfaction to meet organizational objectives. This role will execute strategies to drive sales, expand market share, and ensure customer satisfaction within a geographic area to meet operational goals including annual sales, margin targets, and operating income. Expected base pay rates for the role will start at $79,200 + Quarterly Incentive* per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company-sponsored benefit programs. Duties and Responsibilities of the Position:
  • Develop and execute strategies to drive new business and relationships in the assigned markets.
  • Recruit, train, lead, and develop associates in all areas of job-specific responsibilities.
  • Clearly define goals and objectives for Showroom personnel to measure performance and regularly communicate these objectives to personnel.
  • Log all client showroom visits, contact information, and customer preference and selection notes in CMT.
  • Promote the showroom through all aspects of marketing/media and events concentrating on optimizing exposure.
  • Maintain and update design aid tools that help secure customer sales.
  • Make outside sales calls and follow up on leads as needed.
  • Responsible for the safe operations of the Gallery, including proper opening and closing of the store.
  • Plan and host events to draw new customers into the Showroom.
  • Maintain showroom samples and merchandising.
  • Attend industry-related events to network and promote the showroom.
  • Make decisions on behalf of the team within the parameters of the unit or sub-unit.
  • Recommend changes to unit or sub-unit policies.
  • Provide direction to the team according to established policies and management guidance.
  • Oversee day-to-day work schedules and plans.
  • Act as an advisor to unit or sub-units and may become actively involved in resolving problems.
  • Exercise judgment within defined procedures and policies.
  • Review relevant factors to analyze situations and resolve issues.
  • Be willing to have a rotating Saturday schedule
  • Perform other duties as needed
 Required Experience and Education:
  • A bachelor’s degree in a related field is preferred.
  • 6-8 years relevant experience OR equivalent combination of education and experience.
  • 1-3 years of management experience.
 Competencies:
  • Requires specialized depth and/or breadth of expertise in own job discipline or field.
  • Focused on and responsible for their team's productivity and collective impact.
  • Excellent communication, problem-solving, and organizational skills.
  • Able to multitask, prioritize, delegate, and manage time effectively.
  • High level of integrity and discretion in handling sensitive and confidential data.
  • Proficient in using Microsoft Office Suite products.
  • Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
  • A high degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.
 Other Pertinent Job Information:
  • This role will be responsible for direct reports.
  • Travel is required approximately 50% of the time.
  • The ability to lift 50 pounds regularly.


About Daltile:

Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.

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