Junior Accounting Associate

1 week ago


New York, New York, United States Crosstown Plumbing Full time
Job Overview

Crosstown Plumbing is a thriving plumbing supply company seeking a dependable, friendly, and detail-oriented entry-level accounting clerk to enhance our dynamic workforce. This position is essential in creating a positive first impression of our organization and involves managing customer transactions while assisting the office personnel.

Your primary responsibilities will include ensuring customers receive exceptional service, accurately processing cash register transactions, and addressing customer inquiries. You will also be tasked with balancing daily cash register receipts, contributing to a seamless operational flow.

Please be aware that this position requires weekend availability and mandatory overtime to ensure continuous coverage.

Benefits of Working with Us:

  • Competitive hourly wage ranging from $19.00 to $22.00
  • Comprehensive health benefits
  • Vision and dental insurance
  • Paid time off for vacations and sick leave
  • 401k retirement plan
  • Opportunities for professional growth
  • Training and development programs
  • Annual holiday celebrations

Key Responsibilities:

  • Process customer payments in-person and via phone using appropriate payment methods (credit card, account, cash, or check)
  • Manage both paper and electronic filing systems, ensuring all accounts are reconciled and discrepancies are resolved
  • Distribute customer forms as necessary (credit applications, account setups, authorizations, etc.)
  • Monitor change drawer accuracy and inform the accounting team when adjustments are needed
  • Maintain daily records of monetary transactions and balance receipts
  • Input and verify order details, including account names, numbers, amounts, and payment types
  • Coordinate with the sales team to manage pick-up orders and secure necessary signatures
  • Assist in keeping the office organized and tidy
  • Answer and direct phone calls with professionalism
  • Foster positive relationships with customers and colleagues
  • Ensure office supplies are adequately stocked
  • Deliver outstanding customer service
  • Perform other tasks as required

Qualifications:

  • 2+ years of experience in entry-level accounting or a related field
  • High School Diploma or G.E.D required; an Associate's degree or higher is preferred
  • Experience handling high-value transactions, which may involve multiple payment methods
  • Demonstrated ability to maintain high levels of customer satisfaction
  • Willingness to work overtime and weekends is essential
  • Self-motivated individual with excellent verbal and written communication skills
  • Strong attention to detail and organizational abilities
  • Experience with high-value transactions is advantageous but not mandatory
  • Exceptional customer service skills with a professional phone demeanor
  • Proven problem-solving skills with patience and courtesy
  • A collaborative team player who is respectful and eager to assist others
  • Proficiency in Microsoft Office and Excel


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