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Office Administrator

4 months ago

Lake Villa, United States Platinum Collision Express Full time
Job DescriptionJob Description

Part Time Office Administrator position available for a busy auto body shop located in Lake Villa, Illinois.  Applicants must be friendly, outgoing, willing to learn, able to work in a fast pace environment.

 

Qualifications:

·         The ability to learn and understand new applications quickly

·         Comfortable working in a fast pace office environment

·         In-Person Customer service experience is necessary, 5 years + Required

·         Proficient computer skills that include the ability to navigate multiple computer programs and screens at the same time

·         MicroSoft Office experience with Word, Excel and Outlook necessary

·         Experience working with phone systems or switchboard

·         Experience operating office equipment including printers, copiers, and scanners

·         Strong math skills and must be able to work with cash, checks or credit card payments

·         Demonstrate strong communication and organizational skills

·         Works well with others to achieve common goals

·         Time Management Skills

·         Must be flexible and dependable

 

Responsibilities include:

·         Work effectively with co-workers, customers, vendors and insurance adjusters by responding to calls, emails and walk in business

·         Preform Administrative responsibilities including answering phones, filing, typing, copying and scanning

·         Create repair order files and keeping the files organized throughout the repair process

·         Prepare incoming and outgoing paperwork for auto repair claims

·         Notify customers when vehicles are ready for pick up

·         Review and explain incoming and outgoing forms/documents with customers

·         Communicate and coordinate estimate appointments, repair appointments, reserve/return rental cars and coordinate tow-ins

·         Collecting payment from customer for completed repairs

·         Some Saturday’s required

·         Other duties as assigned