Global Benefits Account Manager

3 weeks ago

San Francisco, United States Incendia Partners Full time
Job DescriptionJob DescriptionGlobal Benefits Account Manager (remote)
  • This is a fully remote position
  • We offer industry leading compensation and outstanding employee benefits
  • Our client is among the nations top 5 largest Commercial Insurance and Employee Health & Benefits Brokerages
  • We have an energizing and entrepreneurial culture that provides opportunities for growth and rewards success
  • Entrepreneurial environment We believe in bringing in the best people, giving them what they need to thrive, and getting out of the way. We foster innovation and the freedom to come up with new ideas
  • Outstanding opportunity for professional development, career growth, and promotion
SUMMARY
We thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, our team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.
Responsible for providing customer service and overall client satisfaction of assigned international benefits customers and/or policies, soliciting of new business on existing accounts and support of Producer-led new business efforts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Fosters and manages overall relationship with clients ensuring retention of mid-market book of business and high satisfaction.
  • Collaborates with the International Benefits Consultant to identify and evaluate the clients specific characteristics including benefit needs, design, group demographics and employee census.
  • Analyzes market proposals for verification of benefits, premiums, and competitiveness.
  • Reviews coverage contracts for accuracy of policy provisions.
  • Prepares client presentations and other communication materials.
  • Telephonic correspondence with foreign insurance brokers throughout multiple countries.
  • Composes letters, emails and other routine client correspondence (both domestic and foreign);
  • May handle general administrative duties including but not limited to compiling meeting materials, maintaining client files, scheduling client and internal meetings.
  • May assist in creating ongoing administrative procedures, including coordinating employee enrollments and claim resolution/services.
  • Works collaboratively and closely in a team environment with other support staff.
  • Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of invoicing date.
  • Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).
  • Other duties as assigned.
EDUCATION / EXPERIENCE
  • Bachelors degree or equivalent combination of education and experience
  • Minimum 4 years related work experience, preferably account management or project management
  • Valid Insurance license
  • Must continue to meet Continuing Education requirements for license renewal
  • Knowledge of or experience in International Benefits preferred but not required
SKILLS
  • Excellent verbal and written communication skills
  • Excellent planning, organizational and prioritization skills
  • Good problem solving and time management skills
  • Ability to use prudent judgment and discretion in handling confidential client information
  • Ability and motivation to work independently
  • Ability to work within a team and to foster teamwork
  • Fluent in Cantonese or Mandarin a plus
  • Proficient in Microsoft Office products including Power Point and Excel
#ZR
#LI-CL1
Company DescriptionA Winner of Inavero’s Diamond Award 2016-2021 Best of Staffing® Client and Talent Awards for providing superior service to our clients and job seekers and an Inc. 500 honoree three consecutive years from 2007-2009, Incendia provides recruiting and staffing services to companies that have resource or hiring needs.

Incendia Partners, the most progressive provider of recruiting and staffing services is fueled by a single purpose: finding the solution to your staffing needs.

With over 20 years of recruiting experience, we use our talent to find the talent you need. Our simple, straightforward process cuts through the clutter, arming you with the right facts for maximum efficiency. We help you fill more positions faster, all while never sacrificing the personal touch that sets us apart from the rest. Whether you’re a business looking for full-time, contract, contract-to-hire or just need hourly or project based recruiting services in Software & IT, Accounting & Finance, Human Resources, or just about any position you're hiring for, or you are a professional looking for your next great career opportunity, Incendia will fire on all cylinders until you meet your match.Company DescriptionA Winner of Inavero’s Diamond Award 2016-2021 Best of Staffing® Client and Talent Awards for providing superior service to our clients and job seekers and an Inc. 500 honoree three consecutive years from 2007-2009, Incendia provides recruiting and staffing services to companies that have resource or hiring needs. \r
\r
Incendia Partners, the most progressive provider of recruiting and staffing services is fueled by a single purpose: finding the solution to your staffing needs. \r
\r
With over 20 years of recruiting experience, we use our talent to find the talent you need. Our simple, straightforward process cuts through the clutter, arming you with the right facts for maximum efficiency. We help you fill more positions faster, all while never sacrificing the personal touch that sets us apart from the rest. Whether you’re a business looking for full-time, contract, contract-to-hire or just need hourly or project based recruiting services in Software & IT, Accounting & Finance, Human Resources, or just about any position you're hiring for, or you are a professional looking for your next great career opportunity, Incendia will fire on all cylinders until you meet your match.

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