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Service Manager
2 months ago
As a HomeTeam Service Manager, you can expect to:
- Ensure daily assigned revenue is completed
- Maintain a high level of service quality
- Standardize pest control technician service routes to improve route density
- Schedule and review daily routes with technicians
- Handle customer complaints; investigate and resolve customer service concerns
- Assist technicians with field service requests and delinquent accounts
- Order and maintain equipment, supplies and materials required for service work
- Create a positive work environment
- Attract and select high caliber employees, while maintaining qualified staff
- Actively manage performance and motivate service staff
- Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates
- Maintain appropriate certification/licensing as required by the state or by branch management
- Coordinate training and licensing of new and existing service personnel
- Coordinate and/or provide continuing training as needed
- Maintain truck inventory records and perform periodic inspections
- Delegate duties and examine work for accuracy and neatness
- Maintain record of all commercial vehicle licenses and pest control licenses
- Assist General/Branch Manager in other duties assigned
- Work weekends as necessary to assist the technicians
- Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.
There’s plenty of perks too
- Competitive pay $$ plus bonus
- $60K - $65K/annually
- Company vehicle and gas card
- Comprehensive benefits package including medical, dental, vision
- Company paid life & AD&D insurance
- 401(k) plan with company match up to 6%
- Employee stock purchase plan
- Paid time off and holidays
- Employee discounts
- Tuition reimbursement
- Dependent scholarship awards
- An opportunity to advance within the company
- Recognition for a job well done
- A friendly work environment
- Employee referral bonuses
- The opportunity for professional growth and respect that comes from working for an industry leader
Why HomeTeam?
- HomeTeam is the #1 pest management company to homebuilders
- Currently performs more the 2,000,000 services a year
- The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction
- Pest Management Industry is growing and is a recession resistant line of business
- Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in workplace
- HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc.,(NYSE:ROL), headquartered in Atlanta, GA.
Minimum Requirements:
- Must be 18 years or older with a high school diploma or GED; College degree preferred
- Must successfully pass background and drug screening
- Must have experience with sales, marketing, and office administration
- Experience supervising, coaching, and developing staff
- 3 or more years’ experience in a management role
- We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws
Physical Demands / Working Environment:
- Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
- Safely use a ladder within the manufacturer's weight capacity
- Lift and carry up to 50 lbs.
- Ability to work in all types of weather conditions
HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Company DescriptionAbout HomeTeam Pest Defense
Our parent company, Rollins Corporation. Rollins Corp is a publicly traded company on the New York Stock Exchange (NYSE: ROL).
Also:
*Medical/Dental/Optical
*401k
*Paid Time Off
*Many more corporate discounts on personal cell phone service, vacation packages, car purchases, electronics, etc.
*Company sponsored Women's Leadership InitiativeCompany DescriptionAbout HomeTeam Pest Defense \r
\r
Our parent company, Rollins Corporation. Rollins Corp is a publicly traded company on the New York Stock Exchange (NYSE: ROL).\r
Also:\r
*Medical/Dental/Optical\r
*401k\r
*Paid Time Off\r
*Many more corporate discounts on personal cell phone service, vacation packages, car purchases, electronics, etc.\r
*Company sponsored Women's Leadership Initiative
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