
Service Manager
4 days ago
TireTex Heavy Duty Parts and Service is a leading commercial truck and trailer service center specializing in suspension repair. Our mission is to help fleets run safely and efficiently, and we are committed to providing top-quality parts and services. We foster a culture of excellence, innovation, and collaboration, and we are looking for a dynamic Service Manager to join our team.
Position Overview:
We are seeking a motivated and skilled Service Manager to lead our mechanics shop. This role is crucial to our operations, ensuring that our services are delivered efficiently and effectively. The Service Manager will be responsible for writing service tickets, managing the workflow, and overseeing the quality of work performed by our team of mechanics.
Key Responsibilities:
- Write and manage service tickets, ensuring accuracy and completeness.
- Oversee daily operations, including scheduling and managing workflow.
- Coordinate with mechanics to ensure timely and high-quality service delivery.
- Communicate with customers to provide updates and ensure satisfaction.
- Monitor and maintain inventory levels of parts and supplies.
- Implement and improve service processes to enhance efficiency and productivity.
- Train and mentor team members to promote skill development and growth.
- Collaborate with management to set and achieve business goals.
Qualifications:
- Proven experience in a service management or similar role in the automotive or heavy-duty truck industry.
- Strong organizational and leadership skills.
- Excellent communication and interpersonal abilities.
- Proficient in using service management software and tools.
- Ability to work in a fast-paced environment and manage multiple tasks.
What We Offer:
- Competitive salary with performance-based incentives.
- Opportunities for professional growth and advancement within the company.
- A collaborative and supportive work environment.
- The chance to be a part of a growing company where your contributions are valued and rewarded.
How to Apply:
If you are ready to take your career to the next level and be a part of a team that values your hard work and dedication, we would love to hear from you Please send your resume.
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