Patient Access Specialist
1 month ago
Patient Access Administrator / Medical Biller
Arlington, VA
MUST:
2 years of experience HR Coordination / HR Generalist
2 years of Billing or Insurance experience preferable with Medicaid
2 years' experience with any EMR software
Exceptional organizational and scheduling skills
Bachelor's Degree is a plus but not required
DUTIES:
The Patient Access Administrator aids in the efficiency and workflow of the Benefits Investigation team.
As part of the Customer Operations Department, the Administrator plays a vital role in the day-to-day functions of obtaining patient access to products.
The Administrator takes in verification requests from the sales force and customers, verifying the accuracy of patient information and implementing a stream-lined process.
Protect confidential patient health information (PHI) at all stages of the verification of benefits process
Manage case creation
Make outbound calls as necessary
Help customer relationship management (CRM) system for accuracy
Manage the Reimbursement email inbox and answer general inquires
Support Patient Access Specialists to process cases
Complete administrative tasks within the Customer Operations Department as assigned
Maintain a high quality of work, facilitating the ability for more patients to receive access to treatment with products through accurate and timely case creation
Other tasks and responsibilities as assigned
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