Domestic Operations Coordinator
2 months ago
Domestic Operations Coordinator
Team Worldwide IAH in Houston, TX, is seeking an experienced Domestic Operations Coordinator in the Freight Forwarding/3PL industry. The ideal candidate will be well versed in domestic air and ground freight operations, customer service and communications, and carrier capacity operations.
About Team
Team is a worldwide, yet locally-minded business with the resources to offer global control of our customers’ product movement. As a multi-year recipient of the Logistics Management Quest for Quality Award in Freight Forwarding, the Team Worldwide commitment makes every delivery like a trip around the corner—no matter where that corner is.
Responsibilities
As a Domestic Operations Coordinator, you will have the following responsibilities:
- Prioritize, schedule and route shipments for transportation via air and ground network.
- Interact with customers and agents to rate and quote shipments via air, FTL, LTL, hot shot and line-haul.
- Maintain and grow relationships on Team’s behalf with both existing and new customers and carriers.
- Proactively reach out to carriers to source, price, negotiate and track shipments daily.
- Source and secure capacity for time sensitive freight by leveraging multiple sourcing platforms.
- Work alongside team members to ensure a high level of customer satisfaction and operational efficiency.
- Branch Office and agent communications.
- Participate in the required on-call duty rotation.
- Local cartage and dispatch.
Requirements & Qualifications
- 1-3 years minimum experience preferred
- Effective communication skills
- Excellent organizational skills
- Ability to prioritize, multitask and manage time effectively
- Attention to detail and accuracy
- Continual desire to learn and expand domestic knowledge
- High level of resourcefulness and initiative
Additional information
- This job description is not designed to be a comprehensive listing of activities, duties or responsibilities that are required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
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