![Boston Bone & Joint Institute](https://media.trabajo.org/img/noimg.jpg)
Patient Care Administrator II
2 months ago
Waltham, MA & Dedham, MA
Position Summary- Greets patients as they arrive for scheduled appointments
- Provides new patients appropriate paperwork for required signatures (if they have not been pre-registered)
- Verifies demographic and insurance information for new and established patients, according to protocol; makes a copy of each patient's insurance card, front and back and also their license
- Collects patients’ co-payment and any previous balances that are due. Manages Self-pay client accounts.
- Checks for insurance referral and has patient sign waiver if referral has not been obtained.
- Explains financial and collection policies to new patients—provides written guidelines to each patient
- Ensures all patient paperwork is complete before patient is seen—puts the chart up for the clinical staff
- Informs patients in the reception area when the physicians are running behind—offers to reschedule them
- Summarized other duties include printing, cleaning, answering phones, monitoring voicemails, collecting and relaying information to appropriate areas in the practice.
The essential functions include, but are not limited to the following:
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Receive payment and record receipts for services.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Hear and resolve complaints from customers or the public.
- File and maintain records.
- Transmit information or documents to customers, using email, mail, or fax.
- Schedule appointments and maintain and update appointment calendars.
- Analyze data to determine answers to questions from customers or members of the public.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Experience typically gained with an Associate's Degree (or other 2-year degree) and 1 year of relevant work experience.
Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Mathematics- Using mathematics to solve problems.
Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Multitasking - the performance of more than one task at the same time.
Reading Comprehension- Understanding written sentences and paragraphs in work related documents.
Science- Using scientific rules and methods to solve problems.
Speaking- Talking to others to convey information effectively.
Writing- Communicating effectively in writing as appropriate for the needs of the audience.
Activities
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Speaking - Talking to others to convey information effectively.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Service Orientation - Actively looking for ways to help people.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Coordination - Adjusting actions in relation to others' actions.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
-
Patient Care Supervisor-Optometry
4 weeks ago
Waltham, United States Ophthalmic Consultants Of Boston Full timeOphthalmic Consultants of Boston is currently searching for a Patient Care Supervisor for our Optometry & Optical group. They will be responsible for upholding OCB values of outstanding patient care, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility. Summary of Responsibilities: The Patient Care Supervisor is responsible...
-
Patient Care Supervisor-Optometry
2 months ago
Waltham, United States Ophthalmic Consultants of Boston Full timeJob DescriptionJob DescriptionOphthalmic Consultants of Boston is currently searching for a Patient Care Supervisor for our Optometry & Optical group. They will be responsible for upholding OCB values of outstanding patient care, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility.Summary of Responsibilities:The Patient...
-
Patient Services Coord. II-Waltham
1 month ago
Waltham, Massachusetts, United States Massachusetts General Hospital(MGH) Full timeThe Patient Services Coordinator II, under general supervision, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers. The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information,...
-
Optometry Patient Care Team Leader
7 days ago
Waltham, Massachusetts, United States Ophthalmic Consultants Of Boston Full timePosition Overview:Ophthalmic Consultants of Boston is seeking a dedicated Patient Care Supervisor to join our Optometry & Optical division. This role is pivotal in maintaining our commitment to exceptional patient service, unity, ethics, integrity, fairness, operational excellence, and fiscal responsibility.Key Responsibilities:The Patient Care Supervisor...
-
Optometry Patient Care Specialist
2 days ago
Waltham, Massachusetts, United States Ophthalmic Consultants of Boston Full timePosition OverviewOphthalmic Consultants of Boston (OCB) is actively looking for a Patient Care Specialist in the Optometry & Optical Services sector. This role is a full-time position, operating Monday through Friday, with the option for 2-3 remote workdays if preferred. The Patient Care Specialist will embody OCB's commitment to exceptional patient service,...
-
Medical Assistant II
3 months ago
Waltham, United States Massachusetts General Hospital Full timeMedical Assistant II-(3289026) Description GENERAL SUMMARY: Under the direction of the Administrative Manager, the Medical Assistant II is responsible for assisting the physician with evaluation, management, and treatment of patients during office visits and other tasks related to the visit consistent with her/his training and skills. His/her...
-
Patient Care Coordinator-Optometry
3 weeks ago
Waltham, United States Ophthalmic Consultants of Boston Full timeJob DescriptionJob DescriptionOphthalmic Consultants of Boston (OCB) is currently seeking a Patient Care Coordinator to join our Optometry & Optical Services team. This is a full time opportunity Monday through Friday. This position does allow for 2-3 days remote if so desired. The Patient Care Coordinator will be responsible for upholding OCB values of...
-
Patient Care Representative
3 months ago
Waltham, United States 42 NORTH DENTAL LLC Full timeOverview: This is a Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest employees who share our vision and culture. Become part of a team approach to...
-
Patient Care Administrator I
3 months ago
Waltham, United States Boston Bone & Joint Institute Full timeJob DescriptionJob DescriptionBoston Bone & Joint InstitutePosition Summary Verifies demographic and insurance information for new and established patients, according to protocol; makes a copy of each patient's insurance card, front and back and also their license Collects patients’ co-payment and any previous balances that are due. Manages Self-pay...
-
Supervisor of Patient Services in Optometry
7 days ago
Waltham, Massachusetts, United States Ophthalmic Consultants Of Boston Full timePosition Overview:Ophthalmic Consultants of Boston is seeking a dedicated Patient Care Supervisor to join our Optometry & Optical division. This role is pivotal in ensuring our commitment to exceptional patient service, integrity, teamwork, fairness, operational excellence, and financial accountability.Key Responsibilities:The Patient Care Supervisor will...
-
Patient Experience Representative II
2 weeks ago
Waltham, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)This Patient Experience Representative is 100% in Waltham office and will be responsible for:Customer ServiceDemonstrates positive and effective customer service that supports departmental and hospital operationsInteracts and provides...
-
Medical Assistant II- Vascular Center Waltham
3 months ago
Waltham, United States Massachusetts General Hospital Full timeMedical Assistant II- Vascular Center Waltham-(3294965) Description Under the direction and supervision of the physician staff, Vascular Center Nurse Practitioner, Technical Director, and Sr. Administrative Manager, this position will assist providers with patients in the outpatient setting and provide procedural assistance to physicians who perform...
-
Medical Assistant II- per diem
3 months ago
Waltham, United States Mass General Brigham Full timeMedical Assistant II- per diem-(3290284) Description GENERAL SUMMARY/ OVERVIEW STATEMENT: The medical assistant is responsible for providing the necessary services to support the physicians and to keep the facility running smoothly. Reporting to the Practice Manager, the medical assistant will be an integral member of the clinical team, working...
-
Patient Care Associate
3 weeks ago
Waltham, Massachusetts, United States Massachusetts General Hospital Full timeSign on bonus eligible** The Opportunity: Patient Care Associate | MGH Cancer Center - Waltham Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for : Massachusetts General Hospital.Apply today to learn more about growing your career at MGH Schedule hour shifts Days 40 hours per week Monday -...
-
Maps & Records Technician II
1 month ago
Waltham, United States National Grid Full time$28.01 an hour Job Purpose Position Title: Maps & Records Tech II Location: Waltham, MA Become fully proficient in the use of company Geographic Information Systems (GIS) such as ArcFM/ArcGIS, ESRI, NRG, FORTIS Updating/ maintaining SPIPE (service pipe database), including new service input, changes to existing services, and data quality...
-
Maps & Records Technician II
1 month ago
Waltham, Massachusetts, United States National Grid Full time$28.01 an hourJob PurposePosition Title: Maps & Records Tech IILocation: Waltham, MA Become fully proficient in the use of company Geographic Information Systems (GIS) such as ArcFM/ArcGIS, ESRI, NRG, FORTISUpdating/ maintaining SPIPE (service pipe database), including new service input, changes to existing services, and data quality corrections.Plot New...
-
Administrative Assistant
3 months ago
Waltham, United States Boston Orthotics & Prosthetics Full timeJob DescriptionJob DescriptionOrthoPediatrics Specialty Brace: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as...
-
Administrative Assistant
3 weeks ago
Waltham, United States Boston Orthotics & Prosthetics Full timeJob DescriptionJob DescriptionOrthoPediatrics Specialty Brace: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as...
-
Electrical Engineer II
4 days ago
Waltham, United States Vicarious Surgical Full timeJob DescriptionJob DescriptionVicarious Surgical is hiring an Electrical Engineer II to join our team in Waltham, MA. As an Electrical Engineer II, you will play a critical role in supporting our engineering team by tackling technical challenges and contributing to the successful execution of our projects. This role will emphasize a balanced approach across...
-
Senior Patient Care Coordinator
7 days ago
Waltham, Massachusetts, United States Mass General Brigham Full timeGENERAL SUMMARY/ OVERVIEW STATEMENT: Under the supervision of the Practice Manager, the Senior Patient Care Coordinator delivers intricate patient scheduling assistance in a bustling outpatient ambulatory care environment.PRINCIPAL DUTIES AND RESPONSIBILITIES: Organizes initial, follow-up, and multi-disciplinary patient appointments involving multiple...