Medical Assistant II
4 months ago
Description
GENERAL SUMMARY:
Under the direction of the Administrative Manager, the Medical Assistant II is responsible for assisting the physician with evaluation, management, and treatment of patients during office visits and other tasks related to the visit consistent with her/his training and skills. His/her primary role is to assure efficient patient flow through the office; to maintain neat, clean and safe patient care areas, and to promote patient satisfaction by interacting with patients in a professional, friendly manner consistent with their needs.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Clinical Responsibilities
Utilize two appropriate patient identification methods for each patient in compliance with regulations Review the daily schedule of patients and facilitate efficient patient flow Assist with patient intake process Perform vital signs assessment Implement wound care under direct supervision of MD/PA Assist with preparing patient for procedures Perform selected procedures including Suture/staple removal Assist the physician in reporting normal test results to patients including follow-up Assist the physician in coordinating all appropriate care in other settings such as visiting nurse visits, home agencies, hospice, home IV infusions, etc. Maintain a clean, uncluttered atmosphere for patient care. Disinfect and prepare clinic rooms before and after each patient visit and conduct clinic in a hygienic manner in keeping with infection control guidelines.Administrative Tasks
Evaluate and coordinate the response to telephone calls from patients for advice or questions Ensure appropriate stocking of all examination rooms with supplies, requisitions and all materials necessary for efficient patient care. Assist with supporting special projects & departmental initiatives Coordinate practice activities with physician to insure appropriate level and quality of services including maintaining supplies of medications, vaccines, and equipment Prepare patient Records/ Charts and retrieve imaging in a proactive way so that all imaging and records on available prior to the start of each clinic day. Schedule follow-up tests (, Ultrasound, etc…) as directed by MD/PA Other duties as assigned by the Administrative manager and/or providersQuality and Patient Safety
Report any actual or anticipated quality and safety concern via the hospital’s safety reporting system and/or to supervisor Participate in all quality assurance activities of the practice with respect to patient care Recognize the patient is the center of all care and comply with all patient safety regulations to ensure the highest standard of careSKILLS/ABILITIES:
Clinical Skills Requirements
Patient vital sign assessment Ability to use scale and measure patient height & weight Ability to remove sutures/staples Basic wound care knowledgeTechnical Skills Requirements
Keeping current and knowledgeable with all Partner’s applications in use by the hiring practice which may include the following programs: Epic Radiology Entry Order Patient tracking Staying up to date with all application training and requirements as indicated by your Administrative ManagerCommunication & Teamwork skills Requirements
Ability to work as part of a collaborative healthcare team Acting in a respectful manner toward patients & colleagues Communicates effectively, verbally and in writing Demonstrates excellent interpersonal skillsOther
Demonstrates organizational skills and flexibility Reviews in detail, agrees & complies to the Orthopedic Supplemental Personnel PoliciesWORKING CONDITIONS:
The MA II will work in an outpatient clinic assisting patients and physicians. Some bending, lifting, walking and sitting is involved.
Qualifications
LICENSES, CERTIFICATIONS:
Graduate of a certified Medical Assistance training program preferred.
EDUCATION:
High School Diploma or GED Required
EXPERIENCE:
Must have at least 1 year of practical experience
EEO StatementMassachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Primary Location
:MA-Waltham-MGH Waltham
Work Locations
:MGH Waltham40 Second AvenueWaltham02451
Job
:Medical Assistant
Organization
:Massachusetts General Hospital(MGH)
Schedule
:Full-timeStandard Hours:40
Shift
:Day Job
Employee Status
:RegularRecruiting Department:MGH Orthopaedics
Job Posting
:May 17, 2024-
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