Call Center

5 days ago

Austin, United States Malibu Events Promotion Full time
Job DescriptionJob Description

Position: Call Center & Customer Service Agent
Location: Austin, TX
Salary: $3,000-$4,500 per month + Performance Bonuses

Are you a problem-solver with excellent communication skills? We're looking for talented Call Center & In-Person Customer Service Agents to join our growing team at Malibu, where we support top-tier brands across the US. Whether assisting customers over the phone or in person, you’ll be providing exceptional service that makes a difference.

Why You’ll Love This Role:

  • Competitive Pay: Earn between $3,000 and $4,500 per month, PLUS generous bonuses based on performance.
  • Full-Time Opportunities: Start part-time with a chance to transition into a full-time role if you excel.
  • Bonuses & Incentives: Get rewarded for your hard work with regular performance-based bonuses.
  • Comprehensive Benefits: Full-time employees receive health, dental, and vision insurance, along with paid time off and retirement savings plans.
  • Flexible Hours: Enjoy flexible scheduling options that suit your lifestyle.
  • Career Growth: We provide training and development opportunities to help you grow within the company.

What You’ll Do:

  • Handle customer inquiries and concerns over the phone and in-person, providing accurate information and resolving issues.
  • Maintain a professional and friendly demeanor to ensure customer satisfaction.
  • Process transactions, schedule appointments, and manage follow-up communications.
  • Collaborate with team members to provide excellent service and support to customers.
  • Ensure timely responses and a high level of professionalism during all interactions.
  • Handle customer complaints with patience and escalate any unresolved issues to the appropriate department.

What We’re Looking For:

  • Strong Communication Skills: You’re a natural at explaining solutions clearly and calmly.
  • Customer Service Experience: Experience in a call center or face-to-face customer service is preferred but not required.
  • Problem-Solving Ability: You enjoy helping people and finding creative solutions to their concerns.
  • Tech-Savvy: Basic proficiency with computer systems and CRM tools.
  • Team-Oriented: You work well with others and are willing to support your colleagues.
  • Motivated and Reliable: You show up on time and are committed to delivering great service every day.

Perks You’ll Enjoy:

  • Performance Bonuses: Earn more based on your ability to deliver excellent service.
  • Friendly Team Atmosphere: Be part of a supportive and dynamic team.
  • Career Advancement: Opportunities for growth and development in a company that values your contributions.
  • Great Work-Life Balance: Flexible hours and scheduling options to fit your personal needs.

If you’re passionate about customer service and ready to take your career to the next level, this is the opportunity for you. Join a company where your skills are valued, and your hard work is rewarded

Apply now

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Company DescriptionAt Malibu Events, we go beyond traditional event planning and advertising. Our range of services is designed to meet every aspect of your promotional needs, ensuring a holistic and impactful brand experience. From in-depth brand strategy consultations to captivating social media campaigns, and from exclusive VIP experiences to impactful trade show presentations, we offer a suite of services that cater to the evolving demands of the modern market. Dive into our specialized services and discover how we can elevate your brand to new heights.Company DescriptionAt Malibu Events, we go beyond traditional event planning and advertising. Our range of services is designed to meet every aspect of your promotional needs, ensuring a holistic and impactful brand experience. From in-depth brand strategy consultations to captivating social media campaigns, and from exclusive VIP experiences to impactful trade show presentations, we offer a suite of services that cater to the evolving demands of the modern market. Dive into our specialized services and discover how we can elevate your brand to new heights.

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