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Customer Relationship Management Specialist
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Customer Relationship Specialist
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Relationship Manager
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Relationship Management
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Client Relationship and Sales Specialist
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Senior Relationship Manager
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Pharmacy Relationship Manager
1 month ago
New York, United States America's Pharmacy Group, LLC Full timeJob DescriptionJob Description Whether you are working in a Pharmacy looking for additional income, a seasoned healthcare sales expert, or aspiring to break into the Medical Sales industry, Healthcare Marketing Group, LLC provides an excellent opportunity for you.As a Pharmacy Relationship Manager, you will help drive the growth of our company through...
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Pharmacy Relationship Manager
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Pharmacy Relationship Manager
2 months ago
New York, United States America's Pharmacy Group, LLC Full timeJob DescriptionJob Description Whether you are working in a Pharmacy looking for additional income, a seasoned healthcare sales expert, or aspiring to break into the Medical Sales industry, Healthcare Marketing Group, LLC provides an excellent opportunity for you.As a Pharmacy Relationship Manager, you will help drive the growth of our company through...
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Customer Relationship Management
2 months ago
We are seeking a dedicated and experienced Customer Relationship Management (CRM) Consultant to join our team full-time. The CRM Consultant will play a pivotal role in advising clients on CRM best practices, implementing CRM systems, and optimizing processes to maximize efficiency and customer satisfaction.
Roles and Responsibilities:
- Client Consultation: Collaborate closely with clients to understand their business objectives, customer service processes, and CRM requirements.
- CRM Implementation: Lead the implementation of CRM systems, including configuration, customization, data migration, and integration with existing systems.
- Business Analysis: Conduct thorough business analysis to identify client needs, pain points, and opportunities for process improvement through CRM solutions.
- Solution Design: Design and recommend CRM solutions that address client requirements and align with best practices in CRM functionality, user experience, and scalability.
- User Training and Adoption: Develop and deliver CRM training sessions for client teams to ensure effective system adoption and utilization.
- Customization and Development: Customize CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot) through configuration, workflows, reports, dashboards, and custom applications to meet client-specific needs.
- Integration Management: Manage integration projects to ensure seamless connectivity between CRM systems and other business applications (e.g., ERP, marketing automation).
- Data Management and Quality: Implement data management strategies to maintain data integrity, ensure accuracy, and facilitate data-driven decision-making within CRM systems.
- Performance Optimization: Monitor CRM system performance, conduct regular audits, and implement optimizations to enhance system efficiency, user productivity, and customer service levels.
- Client Relationship Management: Build and maintain strong relationships with clients, providing ongoing support, consulting services, and recommendations for continuous CRM improvement.
Compensation:
- Competitive salary based on experience and qualifications.
- Performance-based bonuses tied to successful CRM system implementations, client satisfaction metrics, and project milestones.
- Comprehensive benefits package including health insurance, retirement plans, and paid time off.
- Opportunities for professional development, training, and career advancement within a collaborative and innovative work environment.