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F&B Operations Manager

1 month ago

Orlando, United States Memoir Agency LLC Full time
Job DescriptionJob Description

Job Title: Operations Manager for F&B Concessions

Department: Food and Beverage

Direct Reports: Food and Beverage Director, Producer of Owned Events

Location: Leu Gardens

Position Type: Seasonal Part-time

Job Summary: Memoir seeks a career-driven and self-motivated Operations Manager for F&B Concessions with prior management experience, preferably in the service industry. This role involves directing, coordinating, and supervising all concession and bar-related activities and reports directly to the Director of Food and Beverage.

Key Responsibilities:

  • Oversee permanent and portable stands, bars, sub-contracted locations, and vending operations during all events.
  • Establish food, beverage, and operational needs for event and non-event days.
  • Supervise and direct all concession, bar, and non-profit organization staff, including supervisors, in preparation, service, clean-up, and stocking to ensure quality control standards.
  • Train concessions, bar, and non-profit organization staff, including cashiers and stand attendants, to ensure high-quality, efficient, and profitable food service.
  • Ensure compliance with security, safety, and sanitation standards.
  • Enforce responsible alcohol service policies.
  • Maintain inventory levels for distribution and controls.
  • Be familiar with food and beverage service equipment.
  • Manage effectively in a fast-paced, diverse environment, focusing on client and guest services, entrepreneurship, and business growth.
  • Demonstrate proficiency in proven computer skills, including Microsoft Office, Excel, and POS systems.
  • Work flexible hours, including evenings, weekends, and holidays.
  • Ensure that events and food & beverage aspects meet all safety and security requirements for participants and vendors.
  • Maintain compliance with all state and county health and safety standards.
  • Attend meetings related to events to stay updated on food and beverage needs and products.
  • Take corrective actions as necessary to maintain effective event services and products.
  • Manage logistics involved with the advancement and onsite production of beverage programs.
  • Oversee staff onsite at events.
  • Act as the primary contact for contracted event vendors.
  • Solve dynamic problems at event sites and departmental reports relating to customer and operational needs.
  • Keep accurate inventory records of products and goods at events.
  • Handle minor accounting during settlement processes.

Requirements:

  • Event planning and food industry experience are preferred.
  • Must have very strong written and verbal communication skills.
  • Must have excellent knowledge of event terms and concepts, keen attention to detail, and the ability to handle multiple projects simultaneously within tight deadlines.
  • Ability to thrive as a self-starter and work in a team setting.
  • Experience with Microsoft Office Products is necessary, and experience with Google Docs and
  • Google Drive is a definite plus.
  • Some level of physical fitness with the potential for occasional heavy lifting.
  • Team attitude willing to help as needed to support colleagues.

Preferred Qualifications:

  • A current Florida Safe Serv Manager Certificate
  • Large Scale event management
  • Knowledge of POS operating systems
  • Customer Service skills

Rate of Pay: $28.00 per hour. This position typically works a 40-hour work week.

Note: The statements herein describe the general nature and level of work employees assigned to this classification perform. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.