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Billing System Specialist

2 months ago

Medina, United States Lit Fiber, LLC Full time
Job DescriptionJob Description

Billing System Specialist

Summary:

The Billing Systems Specialist is responsible for the administration, maintenance, and optimization of the company's billing systems. This role ensures the accuracy and efficiency of the billing process, resolves system issues, and provides support to users.

Responsibilities:

  • Maintain and administer the billing system, including user setup, configuration, troubleshooting, updates, upgrades, and documentation.
  • Implement controls and audits to ensure data integrity and accuracy within the billing system.
  • Analyze current billing processes and identify opportunities for improvement.
  • Collaborate with other departments to identify and implement process changes to increase efficiency and accuracy.
  • Provide training and support to users on the billing system.
  • Troubleshoot user issues, resolve problems, and create/maintain user guides and training materials.
  • Support generation of reports on billing data to track key metrics and identify trends.
  • Analyze billing data to identify areas for improvement, while using billing systems..
  • Provide insights and recommendations to management based on data analysis.
  • Set up codes, add new house accounts
  • Vetro to sonar integration

Qualifications:

  • Bachelor's degree in IT, accounting, finance, or a related field preferred.
  • 2+ years of experience in billing or a related field.
  • Experience with billing systems and software.
  • Strong understanding of billing processes and procedures.
  • Excellent analytical and problem-solving skills.
  • Proficient in Microsoft Office Suite or similar software.

Lit Fiber Equal Opportunity Program Policy

The employees of Lit Fiber represent a talented and diverse workforce. Achieving the full potential of this diversity is a business priority that is fundamental to our competitive success. A key element in our workforce diversity programs is Lit Fiber' commitment to equal opportunity.


Business activities such as hiring, promotion, and compensation of employees, are conducted without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, situation or age. These business activities and the design and administration of Lit's benefit plans comply with all applicable laws, including those dealing with equal opportunity. For qualified people with disabilities, Lit Fiber makes workplace accommodations that comply with laws applicable to the company, and which Lit Fiber determines are reasonable and needed for effective job performance. In respecting and valuing the diversity among our employees, and all those with whom we do business, managers are expected to ensure a working environment that is free of all forms of harassment.

This policy is based on sound business judgment and anchored in our Lit Fiber values. Every manager at Lit Fiber is expected to abide by our policy, and all applicable laws on this subject, and to uphold our commitment to workforce diversity.