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Senior Business Operations Manager
4 weeks ago
Job Title: Senior Business Operations Manager
Company Name: Augmentjobs
Salary Range: $125,000 to $170,000
Experience Level: 5 to 9 years
Job Description:
The Senior Business Operations Manager at Augmentjobs plays a pivotal role in overseeing and optimizing the company's operational processes to drive efficiency, effectiveness, and growth. This role involves managing a range of activities, including process improvement, strategic planning, and cross-functional collaboration to support business objectives and enhance overall performance.
Key Responsibilities:
Operational Strategy and Planning:
Develop and implement operational strategies to support the company's goals and objectives.
Analyze business processes and identify opportunities for improvement and optimization.
Create and manage operational budgets, ensuring alignment with financial targets.
Process Improvement:
Lead initiatives to streamline processes, reduce costs, and improve efficiency across various departments.
Implement best practices and standardize procedures to enhance operational performance.
Utilize data and metrics to monitor performance and make data-driven decisions.
Cross-Functional Collaboration:
Work closely with other departments, including finance, HR, and IT, to ensure cohesive operational support.
Facilitate communication and collaboration between teams to achieve business goals.
Manage relationships with external vendors and partners to ensure service quality and compliance.
Team Leadership and Development:
Lead and mentor a team of operations professionals, providing guidance and support for their development.
Foster a culture of continuous improvement and accountability within the team.
Conduct performance reviews and set objectives for team members.
Project Management:
Oversee and manage key operational projects, ensuring timely and successful completion.
Develop project plans, allocate resources, and monitor progress against goals.
Address and resolve any issues or obstacles that arise during project execution.
Reporting and Analysis:
Prepare and present operational reports to senior management, highlighting key metrics and performance indicators.
Conduct regular assessments of operational performance and make recommendations for enhancements.
Utilize data analytics tools to provide insights and support strategic decision-making.
Skills and Qualifications:
Education:
Bachelor's degree in Business Administration, Operations Management, or a related field. An MBA or advanced degree is a plus.
Experience:
5 to 9 years of experience in business operations, management consulting, or a related field.
Proven track record of successfully managing operational processes and leading teams.
Skills:
Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
Proficiency in project management and process improvement methodologies.
Experience with operational software and tools, such as ERP systems, CRM platforms, and data analytics tools.
Strong organizational skills and the ability to manage multiple projects simultaneously.
Attributes:
Leadership and team management abilities, with a focus on mentoring and developing talent.
Strategic thinking with a results-oriented approach.
Adaptability and resilience in a fast-paced, dynamic work environment.
Additional Information:
This position may require occasional travel to different company locations or partner sites.
The Senior Business Operations Manager will report to the Director of Operations and work closely with other senior leaders within the organization.
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