Senior Business Operations Manager

4 weeks ago


Atlanta, United States augmentjobs Full time
Job DescriptionJob Description

Job Title: Senior Business Operations Manager

Company Name: Augmentjobs

Salary Range: $125,000 to $170,000

Experience Level: 5 to 9 years

Job Description:

The Senior Business Operations Manager at Augmentjobs plays a pivotal role in overseeing and optimizing the company's operational processes to drive efficiency, effectiveness, and growth. This role involves managing a range of activities, including process improvement, strategic planning, and cross-functional collaboration to support business objectives and enhance overall performance.

Key Responsibilities:

  1. Operational Strategy and Planning:

    • Develop and implement operational strategies to support the company's goals and objectives.

    • Analyze business processes and identify opportunities for improvement and optimization.

    • Create and manage operational budgets, ensuring alignment with financial targets.

  2. Process Improvement:

    • Lead initiatives to streamline processes, reduce costs, and improve efficiency across various departments.

    • Implement best practices and standardize procedures to enhance operational performance.

    • Utilize data and metrics to monitor performance and make data-driven decisions.

  3. Cross-Functional Collaboration:

    • Work closely with other departments, including finance, HR, and IT, to ensure cohesive operational support.

    • Facilitate communication and collaboration between teams to achieve business goals.

    • Manage relationships with external vendors and partners to ensure service quality and compliance.

  4. Team Leadership and Development:

    • Lead and mentor a team of operations professionals, providing guidance and support for their development.

    • Foster a culture of continuous improvement and accountability within the team.

    • Conduct performance reviews and set objectives for team members.

  5. Project Management:

    • Oversee and manage key operational projects, ensuring timely and successful completion.

    • Develop project plans, allocate resources, and monitor progress against goals.

    • Address and resolve any issues or obstacles that arise during project execution.

  6. Reporting and Analysis:

    • Prepare and present operational reports to senior management, highlighting key metrics and performance indicators.

    • Conduct regular assessments of operational performance and make recommendations for enhancements.

    • Utilize data analytics tools to provide insights and support strategic decision-making.

Skills and Qualifications:

  1. Education:

    • Bachelor's degree in Business Administration, Operations Management, or a related field. An MBA or advanced degree is a plus.

  2. Experience:

    • 5 to 9 years of experience in business operations, management consulting, or a related field.

    • Proven track record of successfully managing operational processes and leading teams.

  3. Skills:

    • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

    • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.

    • Proficiency in project management and process improvement methodologies.

    • Experience with operational software and tools, such as ERP systems, CRM platforms, and data analytics tools.

    • Strong organizational skills and the ability to manage multiple projects simultaneously.

  4. Attributes:

    • Leadership and team management abilities, with a focus on mentoring and developing talent.

    • Strategic thinking with a results-oriented approach.

    • Adaptability and resilience in a fast-paced, dynamic work environment.

Additional Information:

  • This position may require occasional travel to different company locations or partner sites.

  • The Senior Business Operations Manager will report to the Director of Operations and work closely with other senior leaders within the organization.



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