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Senior Manager, Wealth Management Operations
2 months ago
Job Summary
We are seeking a highly experienced and skilled Senior Manager, Wealth Management Operations to join our team at DBS Bank. As a key member of our Group Technology and Operations (T&O) team, you will be responsible for managing the Corporate Actions processing team under Hong Kong Wealth Management Operations (WMO) to ensure timely and accurate processing of relevant tasks.
Key Responsibilities
- Manage and lead the Corporate Actions processing team to ensure compliance with external and internal requirements, as well as adherence to risk management standards.
- Implement various change initiatives and projects related to system and processing procedures, considering operation flows, markets, and regulatory requirements.
- Liaise with business partners to gather user requirements and monitor UAT status to ensure project timelines are met.
- Work with senior business stakeholders to review Wealth Management Operations-related service concerns, system, and service level.
- Review operation flows and incidents with detailed root cause analysis to deliver end-to-end processes.
- Ensure Standard Operating Procedures (SOPs) are reviewed and updated regularly to comply with internal and external guidelines.
- Handle regulatory reports such as SFC, GSIB, HKMA annual return, FRR, FATCA, CRS, and QI Reports.
- Manage the team to meet Management (MTK) targets.
- Work with business partners on new product/service implementation.
- Strengthen the risk and control mindset within the team and promote a risk-aware culture.
Requirements
- University graduate/degree holder in Banking and Finance or related disciplines.
- At least 8 years of hands-on experience in Investment products and Corporate Actions processing, with at least 5 years in a managerial role.
- Investment and Banking business knowledge is preferable. Digital mindset and experience in various custodian/settlement systems.
- Strong product knowledge in Investment products (such as Equities, Fixed Income, Unit Trust, and Derivatives) and Corporate Actions process in both local and overseas markets.
- Solid experience in running process teams in Settlements, Reconciliation, Risk and Control, Markets, and Custody to ensure completeness of processing with strong governance and controls mindset.
- Good organizational, communication, and strong interpersonal skills to manage various activities within the team and communicate effectively with relationship managers, COO Office, and technology teams.
- Ability to develop and maintain productive relationships with key internal clients, including business, operations, and colleagues from the SG regional team.
- Solid experience and knowledge in system enhancement projects and process improvement/re-engineering.
- Experience in Regulatory reporting such as SFC, GSIB, HKMA, FATCA/CRS, FRR & QI reports.
- Private banking knowledge is preferable. Digital mindset and experience in Avaloq would be an advantage.
