Client Relations Manager

4 weeks ago

Virginia Beach, United States OED Solutions Full time
Job DescriptionJob Description

We are a forward-thinking company dedicated to providing exceptional service and building strong client relationships. Join our expanding team and gain valuable experience while ensuring our clients receive outstanding support and satisfaction.

As an Entry-Level Client Relations Manager, you will play a key role in managing and nurturing client relationships, ensuring high levels of satisfaction, and driving successful project outcomes. You’ll work closely with our team to support client needs and coordinate efforts to deliver exceptional service.

Key Responsibilities:

  • Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring their needs are met with high satisfaction.
  • Assist in planning, executing, and managing client projects, ensuring timely and successful delivery.
  • Oversee the implementation of services and solutions, ensuring alignment with client expectations and company standards.
  • Collaborate with internal teams to coordinate efforts, manage resources, and provide updates on project status and client feedback.
  • Track and analyze client feedback and project performance to identify areas for improvement and implement effective solutions.
  • Prepare and present regular reports on client activities, project progress, and service performance to senior management.

Benefits:

  • Comprehensive training to develop your skills and ensure success in the role.
  • Clear opportunities for career advancement based on performance and career aspirations.
  • Supportive and collaborative team environment fostering professional development.
  • Competitive salary with performance-based incentives.
  • Access to professional development programs and resources for career growth.

Qualifications:

  • Bachelor’s degree in Business, Communications, or a related field preferred.
  • Strong communication and interpersonal skills with a customer-focused mindset.
  • Excellent organizational and multitasking abilities with keen attention to detail.
  • Proactive problem-solving skills with the ability to resolve issues effectively and efficiently.
  • Ability to work both independently and collaboratively within a team.
  • Flexibility to thrive in a fast-paced and dynamic work environment.

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