Current jobs related to Ticket Office Lead - Detroit - Detroit Lions

  • Ticket Sales Experience Manager

    14 hours ago

    Detroit, Michigan, United States XFL Properties LLC Full time

    Job DescriptionJob Title: Ticket Sales and Experience Manager - Michigan PanthersJob Summary:The Ticket Sales and Experience Manager is responsible for driving new business through the sale of ticket packages, including season tickets, group tickets, and premium seating for the Michigan Panthers. This role will be based in the respective UFL team market and...

  • Ticket Sales Coordinator

    1 month ago

    Detroit, United States teamworkonline Full time

    Position Title:Ticket Sales CoordinatorFunction:Revenue Status (E/NE, FT/PT) : Non-Exempt, Full-TimeReports to:Sr. Director, Group SalesSummaryAre you interested in joining a team of go-getters dedicated to serving and uplifting the community? Join Detroit Pistons team and our mission to empower!Here at the Detroit Pistons, we are focused on equality...

  • Ticket Sales Coordinator

    3 weeks ago

    Detroit, United States AEG Full time

    Position Title:Ticket Sales Coordinator Function: Revenue Status (E/NE, FT/PT) : Non-Exempt, Full-Time Reports to: Sr. Director, Group Sales Summary Are you interested in joining a team of go-getters dedicated to serving and uplifting the community? Join Detroit Pistons team and our mission to empower! Here at the Detroit Pistons, we are focused on...

  • Ticket Sales Associate

    2 weeks ago

    Detroit, Michigan, United States Detroit Lions Full time

    About UsThe Detroit Lions are built on a strong work ethic that values dedication and commitment. Our team is passionate about creating an inclusive and equitable experience for employees, partners, and fans.Job SummaryWe are seeking a highly motivated and customer-focused Ticket Seller to join our team at Ford Field. As a Ticket Seller, you will be...

  • Ticket Sales Associate

    2 weeks ago

    Detroit, Michigan, United States Detroit Lions Full time

    About UsThe Detroit Lions are built on a strong work ethic that values dedication and commitment. Our team is passionate about creating an inclusive and equitable experience for employees, partners, and fans. We believe in the power of teamwork and strive to build a culture that values transparency and contribution from all areas of the organization.Job...

  • Ticket Sales Representative

    3 weeks ago

    Detroit, Michigan, United States Detroit Lions Full time

    About the RoleThe Detroit Lions are seeking a highly motivated and customer-focused Ticket Sales Representative to join our team at Ford Field. As a key member of our sales team, you will be responsible for providing exceptional customer service and maximizing individual ticket sales on event days.Key ResponsibilitiesEfficiently facilitate ticket sales, will...

  • Box Office Team Lead

    2 weeks ago

    Detroit, Michigan, United States Live Nation Entertainment Full time

    Live Nation Entertainment **Job Summary:** As a Box Office Supervisor at Live Nation, you will be responsible for leading a team of staff and ensuring the smooth operation of our box office. **Key Responsibilities:** * Direct and supervise staff performing similar services as directed * Provide exceptional customer service by greeting and proactively...

  • Ticket Sales Coordinator

    2 weeks ago

    Detroit, United States AEG Full time

    Position Title:Ticket Sales CoordinatorFunction:Revenue Status (E/NE, FT/PT) : Non-Exempt, Full-TimeReports to:Sr. Director, Group SalesSummaryAre you interested in joining a team of go-getters dedicated to serving and uplifting the community? Join Detroit Pistons team and our mission to empower!Here at the Detroit Pistons, we are focused on equality for...

  • Ticket Sales Experience Manager

    1 month ago

    Detroit, United States XFL Properties LLC Full time

    Job DescriptionJob DescriptionPosition: Ticket Sales and Experience Manager - Michigan PanthersReporting To: Director of Ticket Sales and Experience - Michigan PanthersLocation: The candidate must live within the Detroit, Mi area. About the United Football LeagueThe United Football League (UFL) is the premier professional spring football platform, formed by...

  • Event Ticket Sales Associate

    1 month ago

    Detroit, Michigan, United States Detroit Lions Full time

    ABOUT US: The Detroit Lions embody the spirit of the city and its community, built on a foundation of hard work and determination. Ford Field, our home since 2002, is situated in the heart of Detroit, surrounded by a lively sports and entertainment district that hosts all four major professional sports teams. Our venue is cherished by a dedicated and...

  • Ticket Seller

    4 months ago

    Detroit, United States Detroit Lions Full time

    ABOUT US: The Lions, much like the city and community they represent, are built on a blue-collar work ethic that values hustle and conviction. Ford Field, the home of the Lions since 2002 in the heart of Detroit, is part of a vibrant sports and entertainment district featuring all four major professional sports franchises. Ford Field is also home to a...

  • Box Office Supervisor

    3 weeks ago

    Detroit, United States Wayne State University Full time

    Box Office Supervisor Wayne State University is searching for an experiencedBox Office Supervisorat its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence,...

  • Medical Office Lead

    1 week ago

    Detroit, Michigan, United States Tenet Healthcare Full time

    Medical Office Assistant Lead **About Us** DMC Harper University Hospital is a renowned institution in surgery and medicine, recognized for its clinical expertise and innovative research. Our hospital has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, and multidisciplinary cardiovascular services. **Job...

  • FSO Team Lead

    2 weeks ago

    Detroit, Michigan, United States eTeam Inc Full time

    FSO Team Lead Job DescriptionWe are seeking a highly skilled and experienced FSO Team Lead to join our team at eTeam Inc.Key Responsibilities:Team Management: Lead and manage a team of 10+ resources, providing guidance and support to ensure successful project delivery.Site Management: Oversee multiple sites, including hospitals and clinics, ensuring seamless...

  • Technical Support Team Lead

    3 weeks ago

    Detroit, Michigan, United States Awecomm Full time

    About AwecommAwecomm is a leading IT services company that delivers exceptional solutions to the small and midsize market. We are a nationally recognized top technology provider and are honored to be a Best & Brightest workplace. Our unique service platform provides complete IT solutions for our clients so they can focus on their core business. We help our...

  • Security Lead Officer

    1 month ago

    Detroit, United States DK Security, Inc Full time

    Security Lead OfficerUniform Security Lead Officer is responsible for the overall success of the security operations of the site and leadership of assigned officers.  The Uniform Security Lead Officer is responsible for contributing to the overall goals and direction of our clients and the organization as a whole.PERKS:Pay Rate: $20.00/ hourBenefits:...

  • Box Office Team Lead

    1 week ago

    Detroit, Michigan, United States Live Nation Entertainment Full time

    Live Nation Entertainment **Job Summary:** As a Box Office Supervisor at Live Nation, you will be responsible for leading a team of staff members in providing exceptional customer service and ensuring the smooth operation of box office events. **Key Responsibilities:** * Direct and supervise staff members in performing similar services as directed *...

  • Lead Human Resources Officer

    1 month ago

    Detroit, Michigan, United States Wayne County Government Full time

    Job OverviewPurpose of the RoleThe Lead Human Resources Officer, under the guidance of the Personnel/Payroll Administrator, will manage the daily functions of the Sheriff's Personnel Office. This includes the administration of FMLA requests, ensuring employees receive the appropriate FMLA documentation, and maintaining the FMLA tracking spreadsheet. The...

  • Lead Medical Office Assistant Full Time Days

    3 weeks ago

    Detroit, Michigan, United States Tenet Healthcare Full time

    Tenet Healthcare is seeking a highly skilled Medical Office Assistant to lead our team in a full-time capacity. As a Medical Office Assistant Lead, you will be responsible for overseeing the daily operations of our medical office, ensuring seamless patient care and exceptional customer service.Key Responsibilities:Supervise and coordinate the work of medical...

  • FSO Team Lead

    4 weeks ago

    Detroit, Michigan, United States eTeam Inc Full time

    About the RoleWe are seeking a highly skilled FSO Team Lead to join our team at eTeam Inc. As a key member of our organization, you will be responsible for leading a team of technical professionals and driving the delivery of exceptional field services.Key ResponsibilitiesTeam Leadership: Manage a team of 10+ resources, providing guidance, support, and...

Ticket Office Lead

4 months ago

Detroit, United States Detroit Lions Full time
Ford Field Management and the Detroit Lions currently need a Ticket Office Lead. It will be based out of the Ford Field stadium located in Downtown Detroit.ABOUT THE ROLE:The Ticket Office Lead position will work directly with the Ticket Office Supervisor (Ticket Services), in communicating and training all aspects of our ticket programs as well as working closely with the Ticket Office Supervisor (Ticket Fulfillment & Distribution). This position will be the first point of contact for support and will lead by example the ticket office event day and non-event day hourly personnel. The Ticket Office lead will ensure that all Ford Field ticket operations staff are exceeding the departments high standard of expectations and providing exceptional customer service. This role will also serve as the primary point of contact for all Ticket Seller hourly staff to support all customer service-related ticketing inquiries and to escalate policy related items. While this department support role will have no direct supervisory experience, this role will directly assist all full-time Ticket Office Supervisors by ensuring various ticket programs are successfully communicated to all ticket purchasers and are accurately executed within the ticketing system by both event day and non-event day hourly ticket sellers.In this role, you will be an essential part of the non-event day and event day experience for our guests. To be successful in this role, the right candidates will be able to demonstrate a high degree of technological competence and the ability to consistently provide exceptional customer service. This position requires a friendly, outgoing personality with genuine enjoyment in interacting with and helping fans as we strive to deliver the best guest experience to all Ford Field guests.ESSENTIAL FUNCTIONS (including, but not limited to):The Ticket Office Lead position will have daily responsibilities including, without limitation, the following:Actively participate and lead by example in providing exceptional daily communication to hourly support staff through the preparation and execution of daily staff briefings, electronic daily updates regarding current promotions, new policies and ticket operations activity, and event day one-sheets.Ensure escalated customer service issues (via emails, phones, ticket windows and ticket resolution) are efficiently resolved, tracked, and properly escalated to ticket office management.Demonstrate active awareness of office activity to ensure proper coverage during staffing breaks and high-volume periods to ensure exceptional customer service standards are met by having appropriate office coverage during business hours.On a consistently scheduled and rotational basis, cover all supported areas of the department (e.g. sales office help desk, My Lions Account service emails, ticket fulfillment requests, event day customer service windows, will call support, etc.).In person customer/client service support- via telephone, email and walk-ins.Facilitate ticket sales, will call, and service at windows for all Ford Field events.Process back-office ticket orders, applying payments and fulfillment of advance ticket orders.Assist with account servicing of season ticket accounts, cancellations, and customer service inquiries.Assist with the fulfillment and ticket order processing of group and single event orders.NONESSENTIAL FUNCTIONS:Assists in the general operation of the box office. Assisting with sales process, questions or concerns related to events or customers, handle daily incoming calls, checking messages, and returning calls regarding ticket related needs for all Ford Field events.Ability to work well with people; must have exceptional interpersonal skills.Must demonstrate a high level of technological competency and proficiency on the ticketing software.Attention to detail and organized with cash handling and basic accounting principles.Ability to make decisions during high-pressure situations.Maintain organization of tasks and event documents.Must be able to work a flexible schedule including nights, weekends, and holidays.Attendance and punctuality are imperative, as well as adjusting to a flexible schedule to accommodate event hours, on-sale, etc.Will accept other responsibilities and duties required by the supervisor consistent with theobjectives and essential functions of this position. Such responsibilities shall be incorporatedinto the position description if they are ongoing.WHAT WERE LOOKING FOR:College degree preferred.Supervisory experience a plus.Exceptional customer service, interpersonal, and writing skills.Experience and training in sales, cash handling, or banking, whether telephone, retail or professional, very desirable.Working knowledge of Microsoft Office products.A high degree of technological competence and point of sale experience required.A valid Drivers License and a good driving recordWill adjust schedule as needed to meet work goals and time constraints.#J-18808-Ljbffr

by Jobble