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Operations Manager
1 month ago
We are Lennar Mortgage
Lennar Mortgage is centered around personal growth, innovation, and diversity. We are looking for a new team member who shares our passion and dedication to bringing homeownership to life.
At Lennar Mortgage, you’ll build your career with a Fortune 150 company that provides an excellent work environment, plenty of opportunities for advancement, and competitive benefits and compensation. Our success is a result of supporting and rewarding our team of elite professionals, who strive to exceed superior standards and exceptional services.
Join a Company that Empowers you to Build your Future
The Operations Manager will supervise and manage processing personnel and their workflow, ensuring high morale, excellent customer service and maximum volume and profits.
A career with purpose.
A career built on making dreams come true.
A career built on building zero defect homes, cost management, and adherence to schedules.
Your Responsibilities on the Team
Supervise and manage processing staff.
Handle issues with borrowers, team members and Loan Officers.
Manage day-to-day operations including originating, processing and closing loans.
Interview and hire processing associates.
Provide coaching and promote a professional team effort, while conducting performance planning and reviews, disciplinary actions and terminations.
Collaborate with lenders, escrow, division escrow coordinators, Loan Officers and disperse necessary information.
Participate in company’s strategic planning as directed by manager.
Set goals and objectives for processing staff that are measurable, achievable and in line with the company’s mission.
Lead and direct processing associates in the implementation of new programs and systems.
Oversee the preparation and distribution of all borrowers’ loan status information on a weekly basis.
Ensure department efficiently and accurately manages a pipeline of loans with an emphasis on customer service and quality.
Communicates with Center Managers on training needs and issues.
Create and maintain tracking systems for closing dates, lock-in, revenue collections and funding schedules.
Attend status meetings and special functions.
Maintain status of all loans from application through approval, including pre-qualification, preliminary underwriting and closing of approved loans.
Responsible for regulatory compliance and quality control.
Remain current with our Broker programs and maintain their forms for submission.
Keep current with investor guideline changes and communicate any changes as needed.
Requirements
Minimum 5-7 years of loan processing experience or equivalent mortgage background.
Minimum 5-7 years supervisory and management experience in the mortgage industry.
Automated processing and closing experience.
Current knowledge of closing and title requirements.
Current knowledge of loan processing and automated underwriting systems.
Current knowledge of FHLMC/FNMA/FHA/VA and industry underwriting guidelines.
Current knowledge of self-employed borrowers, partnership and corporation tax return analysis.
Life at Lennar
At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to unleash the power of diversity within our workforce to drive innovation and sustainable growth.
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
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