Service Desk Analyst
1 month ago
RESPONSIBILITIES:
Kforce has a client in Overland Park, KS that is seeking a Service Desk Analyst that is responsible for hardware and software troubleshooting and support for internal SelectQuote employees both in the office and remotely. This position will require an -on the job- supervised training period where the individual will learn our internal telecom systems common network and hardware troubleshooting issues. Responsibilities:- Solves computer-related problems
- Troubleshoots hardware and software issues for in-facility and remote associates
- Resolves service desk tickets and updates work logs in the ticketing system
- Inventory management and updates
- Understands and troubleshoot custom CRMs and VOIP environment
- Assists in monitoring networked computer equipment
- Supports associate onboarding and equipment setup
- Escalation contact for Service Desk Level I
- Inventory management and updates
- Assist with building and configuring new computer systems including operating systems security updates and virus software
- Training and mentoring
- Maintaining Active Directory objects
- Manages reporting access
- Supports office audio/visual systems
- Interacts with 3rd-party support
REQUIREMENTS:
- Bachelor's degree preferred
- Any kind of Project Management (PMP) certification is a plus
- 1+ years of experience in a technology-oriented role, preferably in the following environments Helpdesk and Software Support
- 6 months of experience with PC hardware troubleshooting required
- Familiarity with call center environments preferred
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
PandoLogic. Keywords: Help Desk Analyst, Location: Overland Park, KS - 66212 , PL: 595078027-
Service Desk Analyst
4 weeks ago
Overland Park, Kansas, United States The Rank Group plc Full timeService Desk AnalystAt The Rank Group plc, we are seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for delivering top-notch technical and customer support for remote and field-based corporate staff in our global offices and retail environments.Main ResponsibilitiesBe a credible representative of IT...
-
Service Desk Analyst
1 month ago
Overland Park, United States Kforce Inc. Full timeRESPONSIBILITIES:Kforce has a client in Overland Park, KS that is seeking a Service Desk Analyst that is responsible for hardware and software troubleshooting and support for internal SelectQuote employees both in the office and remotely. This position will require an -on the job- supervised training period where the individual will learn our internal...
-
IT Service Desk Analyst
2 months ago
Overland Park, United States Frasers Group Full timeIT Service Desk Analyst - Petaling JayaCompany DescriptionAt Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection...
-
Service Desk Support Specialist
4 weeks ago
Overland Park, Kansas, United States Kforce Inc. Full timeJob SummaryKforce is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support and troubleshooting for internal employees, both in the office and remotely.Key ResponsibilitiesResolve computer-related problems and troubleshoot hardware and software issuesResolve service desk...
-
Service Desk Support Specialist
4 weeks ago
Overland Park, Kansas, United States The Rank Group plc Full timeAbout The Rank GroupWe are a leading gaming and entertainment company, operating in the UK and internationally. Our brands, including Mecca Bingo and Grosvenor Casinos, offer a range of exciting experiences for players.Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team in Mauritius. As a key member of our IT service desk, you will...
-
Service Desk Department Manager
3 weeks ago
Overland Park, Kansas, United States Von Maur Full timeService Desk Department Manager Role SummaryAs a Service Desk Department Manager at Von Maur, you will be responsible for overseeing the communication hub of the store, effectively solving problems, and managing key services that support associates and make a lasting impression on customers.Key Responsibilities: Motivate associates to deliver excellent...
-
Service Desk Analyst
2 weeks ago
South Ozone Park, United States INSPYR Solutions Full timeTitle: Service Desk Analyst Location: Queens, NY Duration: Contract to hire Compensation: $30 - $35 per hour Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Key Responsibilities: Respond to incoming requests via phone, email, or chat. Diagnose and resolve technical issues related to hardware, software, and networking. Provide...
-
Front Desk Manager
3 weeks ago
Overland Park, Kansas, United States Embassy Suites by Hilton Kansas City Overland Park Full timeJob Title: Front Desk ManagerJob Summary:We are seeking a highly skilled Front Desk Manager to join our team at Embassy Suites by Hilton Kansas City Overland Park. As a Front Desk Manager, you will be responsible for providing exceptional guest service, managing the front desk budget, and overseeing all operations at the front desk.Responsibilities: Gather...
-
Front Desk Supervisor
7 months ago
Overland Park, United States Davidson Hospitality Group Full timeAre you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadershi Front Desk, Supervisor, Hospitality, Operations, Leadership, Guest Experience
-
Front Desk Associate
4 weeks ago
Overland Park, Kansas, United States Challenger Sports Full timeJob Title: Front Desk AttendantChallenger Sports is seeking a friendly and professional Front Desk Attendant to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests and ensuring a positive experience for all who visit our facilities.Key Responsibilities:Provide professional,...
-
Service Desk Department Manager
4 weeks ago
Overland Park, Kansas, United States Von Maur Full timeLead Customer Service TeamAs a Service Desk Department Manager at Von Maur, you will be responsible for leading a team of customer service representatives. Your goal will be to ensure that every customer interaction is positive and memorable. You will be responsible for training, coaching, and developing the skills of your team members to ensure they can...
-
Hotel Front Desk Representative
4 weeks ago
Overland Park, Kansas, United States KMG Hotels Full timeAbout the Job:We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Element Overland Park Hotel. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for ensuring their stay is exceptional.Key Responsibilities:Provide exceptional customer service to guests, responding...
-
Spa Front Desk Coordinator
4 weeks ago
Overland Park, Kansas, United States Genesis HealthCare Full timeSpa Front Desk Concierge Job DescriptionThe Milagro Spa at Overland Park Genesis Health Club location is opening soon and we are seeking highly professional, dependable, front desk spa customer service specialists to provide exceptional customer service to all clients throughout their visit to the spa.The front desk concierge at the Milagro Spa is...
-
Hotel Front Desk Representative
4 weeks ago
Overland Park, Kansas, United States Hampton Inn Kansas CityOverland Park Full timeJob SummaryWe are seeking a highly skilled and professional Hotel Front Desk Agent to provide exceptional service to our guests. The ideal candidate will possess excellent communication skills, a strong work ethic, and a commitment to guest satisfaction.Key ResponsibilitiesManage guest information, distribute keys and room assignments, and answer general...
-
Hotel Front Desk Attendant
5 months ago
Overland Park, United States Hampton Inn Kansas CityOverland Park Full timeDescription We're looking for a positive and professional Hotel Front Desk Agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...
-
Sr Analyst, Dealer Financial Services
2 months ago
Overland Park, United States Disability Solutions Full timeAt T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...
-
Front Desk Agent
3 months ago
Overland Park, United States Marriott Kansas City Overland Park Full timeProperty Description: Marriott Kansas City Overland Park presents an exciting opportunity for job applicants looking to join a renowned hospitality brand. Located in the heart of Overland Park, Kansas, our hotel offers a dynamic and fast-paced work environment, where you can showcase your hospitality skills and contribute to creating exceptional guest...
-
Front Desk Representative
4 weeks ago
Overland Park, Kansas, United States Aimbridge Hospitality Full timeJob SummaryPart-time opportunity available for a Front Desk Representative to provide exceptional guest service and support hotel operations.Key Responsibilities:Register guests and handle room reservationsProvide information and assistance to guests regarding hotel services and amenitiesMaintain accurate records and perform administrative tasksWork...
-
Hotel Front Desk Representative
4 weeks ago
Overland Park, Kansas, United States Homewood Suites by Hilton Kansas CityOverland Park Full timeJob SummaryWe are seeking a highly skilled and professional Front Desk Clerk to join our team at Homewood Suites by Hilton Kansas City/Overland Park. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring a seamless and enjoyable stay with us.Key Responsibilities:Manage guest...
-
Front Desk/Dental Assistant
5 months ago
Overland Park, United States Affordable Dentures & Implants Full timeOverview: Come join our team as a Front Desk/Dental Assistant! This position is more than just a job, it is an opportunity to do what YOU love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part...