Commercial Key Account Manager

1 month ago

New York, United States AB Tasty Full time

We are looking for an experienced Key Account Manager (KAM) to oversee our relationship with our SMB and Commercial US clients. As a KAM, you will be responsible for obtaining and maintaining long-term key customers by understanding their requirements of the AB Tasty platform and uncovering their needs for the future in the ever-changing world of CRO.

The ideal candidate will be capable of building strong relationships with strategic customers. You will be able to identify the demands and requirements to promote our company’s solutions and achieve mutually beneficial outcomes. As Key Account Manager, you will be responsible for net revenue retention, contract renewals, upselling, and cross-selling of your customer portfolio.



The Team

The USA Sales team has steadily been growing over the last year with quarter on quarter growth We kick off conversations with pre-qualified leads, nurture existing relationships and work with companies of all kinds, from other tech startups to global luxury brands. The local team regularly partners with the global team to refine processes and skills.

Hybrid work environment (2 days in office per week)

Location: NYC or Minneapolis


What you will do:

  • Develop relationships with a portfolio of SMB & Commercial clients to ensure their continuous engagement with the AB Tasty platform
  • Align with senior and c-suite stakeholders to understand and align current business objectives and opportunities to grow their business
  • Maintain consistent ROI for customers by connecting their OKRs to a testing roadmap, adoption of the platform, and consistent quarterly business reviews
  • Acquire a thorough understanding of key customer needs and requirements
  • Propose solutions that meet the client’s objectives and changing demands
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Expand the relationships with existing customers engaging through all possible forms of contact, from meetings to weekly calls
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and manage complaints in order to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics


What we are looking for:

  • 2-3+ years experience in a previous Key Account Manager or Account Manager role
  • Experience working with B2B platforms or consulting and proven network in the U.S. market
  • Knowledge of digital marketing
  • Proven experience implementing customer retention initiatives, achieving high retention rates and customer satisfaction
  • Exceptional presentation skills
  • Experience with sales frameworks such as SPICED, MEDDIC, Challenger Sale, etc.
  • Must have outstanding and effective communication skills
  • You must have excellent negotiation techniques and you are used to dealing with decision-makers, mostly Heads of Marketing and Product Departments
  • The ability to draft clear and concise reports and presentations
  • Proficiency with Salesforce.com

  • Commercial Key Account Manager

    5 days ago

    New York, United States AB Tasty Full time

    We are looking for an experienced Key Account Manager (KAM) to oversee our relationship with our SMB and Commercial US clients. As a KAM, you will be responsible for obtaining and maintaining long-term key customers by understanding their requirements of the AB Tasty platform and uncovering their needs for the future in the ever-changing world of CRO. The...

  • Commercial Key Account Manager

    1 month ago

    New York, United States AB Tasty Full time

    We are looking for an experienced Key Account Manager (KAM) to oversee our relationship with our SMB and Commercial US clients. As a KAM, you will be responsible for obtaining and maintaining long-term key customers by understanding their requirements of the AB Tasty platform and uncovering their needs for the future in the ever-changing world of CRO. The...

  • Global Key Accounts Marketing Manager

    7 days ago

    New York, United States RELX Full time

    Are you a strategic-thinking self-starter? Do you have a strong Marketing background and experience working with Sales teams? Global Key Accounts - Senior Marketing Manager You will be part of the Corporate Regional Marketing Team, responsible for the development and implementation of an impactful marketing strategies to engage key accounts outside of...

  • Immunology Key Account Manager

    4 weeks ago

    New York, United States Inizio Engage XD Full time

    Inizio Engage has a long-standing partnership with Biogen, a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.We are seeking highly experienced Immunology Key Account Managers. This role requires consultative customer engagement with strong experience. The Key Account Manager is responsible for uncovering...

  • Key Account Manager

    4 weeks ago

    New York, New York, United States Entertainment Benefits Group Full time

    EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance.EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental...

  • Manager of Key Account Team

    4 weeks ago

    New York, United States MRINetwork Jobs Full time

    Job DescriptionJob DescriptionMANAGER OF KEY ACCOUNTS TEAMMy client is an established security manufacture of IP video surveillance and VMS products that is looking for a strong leader to Manage their US Key Accounts Team.Requirements & Responsibilities10+ years of sales experience in IP networks, video analytics and video management systems. Build and...

  • National Key Account Manager

    2 weeks ago

    New York, New York, United States Sunbit Inc. Full time

    JOB TITLE: National Key Account ManagerLOCATION: New York, New Jersey, Massachusetts or PennsylvaniaREPORTS TO: Director of Key AccountsThe Company:Sunbit builds financial technology for real life. Our technology eases the stress of paying for life's expenses by giving people more options on how and when they pay. Founded in 2016, Sunbit offers a...

  • Key Account Manager Industry

    2 weeks ago

    New York, United States Pidy USA Full time

    Pidy Inc, a leading company in the food industry and a proud member of the Bouvard Pro Group, is seeking a dynamic and experienced Key Account Manager to join our team. This is an exciting opportunity to drive growth and develop key account relationships in the United States market.Dutiesof maximizing sales results with main focus on his defined sectors;...

  • ABL Account Executive

    2 days ago

    New York, United States White Oak Commercial Finance Full time

    Embark on a Dynamic Career as an ABL Account Executive, Portfolio Management at White Oak Commercial Finance (WOCF)At White Oak Commercial Finance (WOCF), we're not just a financial institution; we're a tight-knit team of talented individuals in the commercial finance industry. Joining us means working in an energetic and outgoing environment, where...

  • ABL Account Executive

    2 days ago

    New York, United States White Oak Commercial Finance Full time

    Embark on a Dynamic Career as an ABL Account Executive, Portfolio Management at White Oak Commercial Finance (WOCF)At White Oak Commercial Finance (WOCF), we're not just a financial institution; we're a tight-knit team of talented individuals in the commercial finance industry. Joining us means working in an energetic and outgoing environment, where...

  • Commercial Insurance Account Manager

    1 week ago

    New York, United States AB Hires and Consulting Full time

    Job DescriptionJob DescriptionAn established commercial insurance is looking for a hard-working Commercial Insurance Account Manager for their Brooklyn, NY branch. After nearly a decade of providing their clients with quality service and quality products, their goal remains the same, to ensure that their clients are insured properly and sufficiently. They...

  • Commercial Lines Account Manager

    4 weeks ago

    New York, United States MGi Brokerage, Inc Full time

    Job DescriptionJob DescriptionThe commercial-lines CSR services commercial-lines accounts, including assisting customers in making coverage changes and informing and educating clients about policy coverages and insurance needs. The commercial-lines CSR must be familiar with company guidelines and underwriting, knowledgeable in commercial-lines coverages and...

  • Key Account Sales Manager

    1 day ago

    New York, United States W7 Cosmetics Full time

    Job DescriptionJob DescriptionJoin us at W7 Cosmetics, a leading cosmetics brand in the UK and around the world, now growing rapidly in the USA.Job Overview:We are seeking a highly motivated and organized Key Account Sales Manager to join our small team. The successful candidate will play a key role in managing the day to day activities of some of our major...

  • VP, Account Management

    2 weeks ago

    New York County, New York, United States Third Bridge Full time

    Job Description   Role Overview Third Bridge’s Account Management team is responsible for fueling the growth of the Third Bridge business through the management and expansion of our existing client accounts. Account Managers are charged with leading the retention and growth strategies for a defined set of accounts, originating revenue expansion...

  • Key Account Lead

    4 days ago

    New York, United States Lenus Full time

    Lenus is at the forefront of the health revolution, working to create a healthier and happier world. Our mission is to support and empower health & fitness coaches to reach new heights in their businesses through pioneering technology and our in-house business, health and innovation expertise. We're inspiWe'rea new generation of health coaches—people who...

  • Senior Commercial Account Manager

    2 days ago

    New York, New York, United States Tripadvisor Full time

    We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.Tripadvisor is looking for a...

  • Senior Commercial Account Manager

    2 days ago

    New York, United States Tripadvisor Full time

    Job DescriptionJob DescriptionWe believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out...

  • Licensed Commercial Insurance Account Manager

    4 weeks ago

    New York, United States Kingsbrook Brokerage Service Inc Full time

    Job DescriptionJob Description** Candidate must have Property & Casualty Insurance Experience as an Account Executive and a New York Property and Casualty License to be considered **Kingsbrook Brokerage Service Inc. is a prominent provider of property and casualty insurance services, prioritizing exceptional customer service. Our agency's rich history is...

  • Commercial Account Manager | Fitness Equipment Sales

    2 weeks ago

    New York, United States Johnson Fitness Full time

    Commercial Account Manager | Fitness Equipment Sales Manhasset, NY Description **Position Overview:** Under the direction of the Director of Commercial Sales, the Commercial Account Manager works to achieve the revenue and gross margin goals as agreed upon with the Director of Commercial Sales and to continue to develop assigned markets. This position will...

  • Lead – Marketing Key Accounts

    2 weeks ago

    New York, New York, United States On Full time

    Team for Career SiteMarketingIn shortAs the Key Account Marketing Lead for On in North America, you will be responsible for leading our marketing efforts with key retail partners in the sneaker channel. You will develop a unique go to market strategy for each individual retailer focusing on bespoke campaigns, product launches, online engagement and community...