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Information Technology Support Specialist

2 months ago


Galveston, United States Cheryl Garcia & Company Full time

The IT Support Specialist I is responsible for supporting the 24/7 technology operations of the organization, by delivering day to day level 1 and level 2 technical support to all personnel and supporting IT and organizational initiatives, goals and strategies. This position supports multi-geographically dispersed locations including the vessel fleet. Candidate must be open to being available beyond regular working hours to support 24/7 operatins during critical or planned outages. This position has a heavy focus on device and OS deployment, patches, maintenance, policies and inventory.

  • Must have (5) or more years in technical support working as part of a corporate IT support team using a ticketing system
  • Certification: Comp TIA A+
  • Proficiency with computer hardware and software to include Microsoft Office applications, using a computer with a keyboard and mouse, navigation with a web browser, checking and sending email, and use of internet search engines
  • A valid driver license is required