Development and Community Engagement Manager

The Development and Community Engagement Manager at CultureWorks will play a crucial role in supporting fundraising efforts, enhancing member communications, managing organizational assets, and engaging the CultureWorks community. This role requires exceptional communication skills and warm customer service, along with active participation in policy updates, nonprofit compliance, and relationship-building with donors and community members. The ideal candidate will be a proactive and organized professional with a strong commitment to supporting the arts and cultural sector and a true passion for advancing the cause of our membership. This position reports to the Co-Executive Directors at CultureWorks. Learn more about their roles here.

Location. The position is primarily remote, with an expectation of 1-2 days per week onsite at our shared workspace in Center City, Philadelphia.

What We Do. Founded in 2010, CultureWorks Greater Philadelphia offers fiscal sponsorship and management services for Philadelphia-based artists and social entrepreneurs. We serve a crucial role for those historically excluded from and/or working outside of established institutions. Artists and cultural practitioners create immense value in our communities, both through the creation and preservation of culture and by responding directly to community needs. Yet due to historic and current inequities, many artists do not have the capacity to run their own nonprofits. CultureWorks provides that support. By sharing expertise and leveraging resources, we help to reduce barriers, increase opportunities, and nurture a thriving cultural community.

Through our fiscal sponsorship program, we provide essential business management services to 85+ fiscally sponsored projects each year. Services include finance, HR, legal, insurances, bookkeeping, and grants management. We also manage an affordable co-working space, host business development workshops, amplify the work of projects through marketing campaigns, and consult with projects to support their growth and sustainability.

Over the past 14 years, we have served more than 180 projects representing the breadth of Philadelphia’s cultural community. Our fiscally sponsored projects engage racially and culturally diverse communities across the city through arts, community programming, and direct services. 

Why We Do It. Our mission is to provide equitable access to management resources for the makers and preservers of culture. Our work is grounded in the belief that everyone deserves access to the support they need to lead creative lives and preserve the culture, ideas, and traditions they value.

Our Values.

• Be Empathetic
• Be Equitable
• Be Creative
• Be Bold
• Share

Our Relationship Credo. CultureWorks fosters a culture of accountability, genuine care, and guidance, with a “member-first” mindset.

Note: the percentages provide a rough estimate of how we view the priority and workload for each category. These are estimates only, and will likely shift in real-time.

FUNDRAISING SUPPORT FOR FISCALLY SPONSORED PROJECTS (50%)

• In collaboration with the Co-Executive Directors, develop and implement strategies to support our portfolio of 85+ fiscally sponsored projects in increasing their fundraising capacity.
• Maintain a grants calendar of opportunities for projects and share out the information on a regular basis through member newsletters and other communications channels.
• Consult with projects on the development of their own fundraising plans, and ensure compliance with internal policies and procedures.
• Oversee the grants management process for projects, including coordinating with other staff (finance + fiscal sponsorship) to process and track award letters, contracts, and acknowledgement letters. Remind projects of upcoming grant reports and assist with the preparation of support materials as needed.
• Review project grant applications and reports, as requested.
• Ensure donor records are accurate and up-to-date, maintaining compliance with all regulatory requirements.
• Maintain positive relationships with funders through clear and timely communications.
• Partner with the Fiscal Sponsorship Operations Manager on the intake and onboarding process for new projects.
• Collaborate with the Fiscal Sponsorship Operations Manager to respond to project questions and needs as they arise.

MEMBER COMMUNICATIONS AND ASSET MANAGEMENT (30%)

• In collaboration with the Co-Executive Directors, develop and implement strategies to ensure friendly and effective communications with members (projects + co-working) and their staff and/or board to build trust, increase familiarity with our policies and procedures, grow awareness about fiscal sponsorship, and foster a stronger sense of community.
• Manage member communications across various platforms, creating multiple pathways to the same information, including weekly newsletters, website updates, social media posts (in collaboration with the Social Media Coordinator), and more.
• Respond to member emails, ensuring timely and accurate communication.
• Maintain and update marketing assets (photos, videos, logos, marketing info about projects, etc.) and other organizational assets (manuals, templates, public-facing documents, etc.), ensuring they are accessible and properly managed.
• Ensure CultureWorks is named/recognized on member materials.
• Support general communications work, particularly in relation to new initiatives and change management strategies.

CULTUREWORKS FUNDRAISING SUPPORT (10%)

• Provide support for organizational grant applications, including managing the grants calendar, coordinating internal processes, preparing support materials, proofreading and incorporating edits, and submitting applications and reports. Periodically write proposals and/or reports, as requested by the Co-Executive Directors.
• Support the preparation of case statements, slide decks, and other materials for use in CultureWorks’ fundraising and advocacy efforts.

COMMUNITY ENGAGEMENT (5%)

• Attend member events in person, outside of the coworking space and throughout the city, to build relationships and foster community engagement.
• Participate in relevant community events, meetings, conferences, symposiums, workshops, and other external gatherings.
• Work with the team to identify stories (case studies) for past and existing members, and manage the calendar of member events.
• Develop and implement strategies for greater visibility and awareness of member activities in the community.

POLICY AND COMPLIANCE MANAGEMENT (5%)

• Actively participate in team processes to update organizational policies and procedures.
• Manage the development of materials and training opportunities to ensure all stakeholders are informed and policies are implemented effectively.
• Ensure compliance with federal, state, and local requirements related to nonprofit fundraising/donations, and support the finance team in preparing relevant materials for the annual audit/990 process as needed.

• 5+ years of experience in nonprofit management, preferably within the cultural sector.
• Experience with nonprofit fundraising, particularly grant applications and reporting.
• Experience in using technology to increase productivity. 
• Strong interpersonal and client-service skills.
• Excellent writing and communication abilities.
• Proficiency in Google Workspace and online project management tools (e.g. Asana).
• Proficiency in communications platforms (e.g. Mailchimp, Squarespace, etc.) and document design (e.g. Canva, PDF editors, etc.).
• Demonstrated project management skills.

This is a full-time exempt position. The annual salary is $50,000, and is non-negotiable for the first year.

CultureWorks offers a full benefits package, including an unlimited paid time-off policy, a wellbeing allowance, health insurance, and access to a 403(b) retirement account.

CultureWorks is an Equal Opportunity Employer and does not discriminate on the basis of race, age, creed, gender, or sexual identity. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

We acknowledge the statistic that BIPOC candidates, women, people with disabilities, and other marginalized and/or underrepresented groups typically only apply to jobs if they feel they meet 100% of the qualifications. We strongly encourage applications from those who may not meet all criteria, but for whom this position connects to your passions and lived experiences and who are willing to learn and grow.

Please submit a resume that highlights your relevant experience. Applications will be reviewed on a rolling basis through August 30, 2024. Email your application to jointheteam@cultureworksphila.org. 

Due to limited staff capacity at this time, phone calls or visits can not be accepted.

Interviews will be held from late August through the month of September, or until the position has been filled. The interview process will include an initial phone/video call screening, a second-round interview with the Co-Executive Directors, and a final interview with the full staff team. An in person interview may be requested during the second and/or third round. Writing samples and references will also be requested during the interview process. Our goal is to make a hiring decision by early October, with the position starting in mid/late October.