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Community Engagement Manager

2 months ago

Philadelphia, Pennsylvania, United States CRM Residential Full time
Job Overview

CRM Residential, a leader in the property management sector for over 46 years, is renowned for its commitment to affordable housing. Our legacy is built on the dedication and expertise of our team members who have chosen to advance their careers with us. We embody our core values in every aspect of our work.

Joining CRM Residential means embarking on a meaningful career. Regardless of your role within the organization, our objective is to create a safe and dependable living environment for those in need while delivering exceptional service to our clients. Your contributions will truly make a difference.

Benefits of Joining the CRM Residential Team:

  • Comprehensive Health Insurance
  • Retirement Savings Plan with employer contribution
  • Potential for Bonuses
  • Paid Time Off (PTO)
  • Company-Paid Holidays
This role includes a $3000 sign-on bonus, distributed as follows: $500 after the first month, $500 at three months, and the remainder at six months.

Key Responsibilities:

The Community Engagement Manager will focus on cultivating and sustaining relationships with our clients, stakeholders, and partners. The ideal candidate will possess outstanding communication abilities, work autonomously, and have a strong enthusiasm for community development. Responsibilities include:

  • Designing and executing community engagement initiatives to enhance customer satisfaction and loyalty
  • Establishing and nurturing relationships with clients, stakeholders, and partners
  • Monitoring and addressing customer feedback across social media and other platforms
  • Creating and curating content for social media, blogs, and various communication channels
  • Planning and implementing events and activities to foster community involvement
  • Evaluating community engagement metrics and providing regular updates to management
  • Collaborating with cross-functional teams to ensure cohesive messaging and branding across all communication platforms

Qualifications:

  • High school diploma or equivalent required
  • Bachelor's degree in Marketing, Communications, or a related field preferred
  • Minimum of 2 years of experience in property management
  • At least 6 months of experience with Section 8 or Tax Credit programs, including certifications in affordable housing
  • Knowledge of HUD regulations
  • Exceptional written and verbal communication skills
  • Strong organizational and project management capabilities
  • Experience with social media, content creation, and community engagement
  • Ability to work independently and collaboratively
  • Passion for community building and engagement
  • Valid driver's license and reliable transportation
  • Preferred experience in budget preparation, report analysis, marketing, and human resource management
  • Completion of in-house training for Real Page OneSite within the first 90 days of employment is required.

About CRM Residential:

CRM Residential is an award-winning, full-service property management firm overseeing over 11,000 apartments valued at more than one billion dollars. As a third-party manager, we maintain a clear focus on our clients' needs without any conflicts of interest. Our commitment is solely to our clients.

We are an equal opportunity employer and encourage applicants from diverse backgrounds to apply. If you are passionate about property management and seek to work with a reputable organization, we invite you to consider this exciting opportunity.