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Medical Administrative Assistant
4 weeks ago
Position Title: Medical Administrative Assistant
Location: Minneapolis (100% onsite)
Hours: M-F 8:30-5
Pay: $22-$25/hour
Job Duties:
- Handle incoming phone calls, assist with patient rooming, and manage scheduling.
- Create and maintain patient profiles in the system, including entering demographic, doctor, and insurance information.
- Contact patients on the calling list to schedule their appointments.
- Manage the secure intake process, including collecting co-pays, HIPAA forms, and insurance details.
- Provide practitioners with patient information, announce patient arrival, and escort them to assigned rooms.
- After patient visits, relay practitioner instructions and review costs, insurance information, and estimated payments.
- Coordinate out-of-office appointments for patients needing to visit other clinics.
- Maintain stock of patient and employee forms in the lobby and break room.
- Handle administrative tasks such as opening and distributing mail, listening to voicemails, and forwarding messages to the appropriate personnel.
- Ensure all practitioner notes and documentation are complete and that a follow-up plan is established.
- Order office supplies weekly.
Requirements:
- Preferred experience in clinic patient scheduling or a related office environment.
- Knowledge of third-party payer coverage requirements, including Medicare regulations, commercial insurances, and workers' compensation insurance.
- Ability to perform tasks such as reaching, lifting, moving around the office, and operating a computer and phone.
- High school diploma required; an associate or bachelor's degree is preferred.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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