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Medical Administrative Assistant
2 months ago
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
A medical administrative assistant performs front-office duties and helps manage the daily workflow in a healthcare facility. Their job description will usually list tasks such as scheduling appointments and keeping patient records up to date.
During a typical workday, medical administrative assistants are responsible for a variety of tasks. Some of their duties include:
- Scheduling appointments. Administrative medical assistants are responsible for confirming, canceling, and rescheduling appointments.
- Maintaining patient records. It is important to keep medical records up to date so that patients can receive the best care possible.
- Making and answering phone calls. Administrative medical assistants are usually the first people that patients speak to when calling a medical office.
- Directing patients in the waiting room. This helps ensure proper patient flow in the waiting room and throughout the clinic.
- Communicating with patients. Administrative medical assistants are involved in communicating important information to patients such as billing and scheduling.
- Working with billing and insurance. Paying for healthcare is often a complicated and stressful process for patients. Administrative medical assistants can help patients understand what their insurance plans will and will not cover.
- Keeping the office organized and stocked. Not having adequate supplies can be inconvenient and, in some cases, disastrous.
- Helping patients fill out paperwork. Sometimes patients can have trouble filling out all the required paperwork during their visit.