IT Change Manager

3 weeks ago


San Jose, United States Xyant Services Full time

Change Manager

San Jose, CA-Hybrid

Long Term Contract


What you'll Do

  • Develop and strengthen relationships, collaborating with executive sponsors, program team members, and functional partners to ensure organizational change for programs is planned and executed optimally
  • Engage with business & IT team members to ensure cross-team & multi-functional collaboration and alignment
  • Assess the magnitude of a given change and recommend the appropriate level of engagement to successfully minimize disruption and drive adoption
  • Deliver on all areas of change including end user identification and engagement, change impacts and readiness, communications at all levels, training assessment and development, anticipating and addressing resistance, and reinforcement
  • Consult and coach program teams in organizational and business change standards
  • Develop and lead change agent networks for initiatives as appropriate
  • Drive continuous improvement, incorporating feedback and lessons learned into updated Change and Program Management processes and tools

What you need to succeed

  • Practical experience with organizational change management, including people, process, and technology change implementations
  • Proven expertise in change principles and application, including at least 5 years of relevant experience; certification is a plus (ADKAR/PROSCI)
  • Exceptional communication skills for a variety of audiences, both written and verbal and using multiple formats including but not limited to email, PPT, newsletters, video, and infographics
  • Strong emotional intelligence and ability to establish and maintain relationships
  • Ability to motivate and influence others to move toward a common vision or goal without authority or a direct reporting relationship
  • Flexibility and resourcefulness; resilience in ambiguous situations
  • Ability to collaborate effectively across various functions and levels in an organization
  • Technical capability and demonstrated use of metrics and analytics
  • Intermediate or sophisticated graphic design skills to support visual storytelling;
  • Experience with M&As is preferred


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