IT Change Manager
3 weeks ago
Change Manager
San Jose, CA-Hybrid
Long Term Contract
What you'll Do
- Develop and strengthen relationships, collaborating with executive sponsors, program team members, and functional partners to ensure organizational change for programs is planned and executed optimally
- Engage with business & IT team members to ensure cross-team & multi-functional collaboration and alignment
- Assess the magnitude of a given change and recommend the appropriate level of engagement to successfully minimize disruption and drive adoption
- Deliver on all areas of change including end user identification and engagement, change impacts and readiness, communications at all levels, training assessment and development, anticipating and addressing resistance, and reinforcement
- Consult and coach program teams in organizational and business change standards
- Develop and lead change agent networks for initiatives as appropriate
- Drive continuous improvement, incorporating feedback and lessons learned into updated Change and Program Management processes and tools
What you need to succeed
- Practical experience with organizational change management, including people, process, and technology change implementations
- Proven expertise in change principles and application, including at least 5 years of relevant experience; certification is a plus (ADKAR/PROSCI)
- Exceptional communication skills for a variety of audiences, both written and verbal and using multiple formats including but not limited to email, PPT, newsletters, video, and infographics
- Strong emotional intelligence and ability to establish and maintain relationships
- Ability to motivate and influence others to move toward a common vision or goal without authority or a direct reporting relationship
- Flexibility and resourcefulness; resilience in ambiguous situations
- Ability to collaborate effectively across various functions and levels in an organization
- Technical capability and demonstrated use of metrics and analytics
- Intermediate or sophisticated graphic design skills to support visual storytelling;
- Experience with M&As is preferred
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