Business Change Manager
4 weeks ago
Role: Business Change Manager/Consultant
Location: San Jose, CA (Onsite)
Long Term Contract
Must Have Skills:
- Business Change Management: 7+ years
- Organizational Change Management (OCM) : 5+ years
- Mergers & Acquisitions (M&A) : 2+ years
Job Description:
- The Opportunity As a Change Manager you will be a key member supporting one or more initiatives that impact strategic goals in Customer Technology Services.
- You will partner with program managers, product managers, and subject matter experts to define and execute end to end change plans that support the business goals of acquisition integrations and other strategic programs to minimize disruption and increase end user adoption across business and technical functions.
- Proven expertise in change principles and application, including at least 5 years of relevant experience; certification is a plus
- Exceptional communication skills for a variety of audiences, both written and verbal and using multiple formats including but not limited to email, PPT, newsletters, video, and infographics
- Strong emotional intelligence and ability to establish and maintain relationships
- Ability to motivate and influence others to move toward a common vision or goal without authority or a direct reporting relationship
- Flexibility and resourcefulness; resilience in ambiguous situations
- Ability to collaborate effectively across various functions and levels in an organization
- Technical capability and demonstrated use of metrics and analytics
- Intermediate or sophisticated graphic design skills to support visual storytelling; experience with Customer suite is desirable
- Experience with M&As is preferred.
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