Senior Salesforce Business Analyst

4 weeks ago

New York, United States Axiom Path Full time

Senior Salesforce Business Analyst


BE PART OF A DYNAMIC TEAM:

Join a forward-thinking organization renowned for its innovative approach to healthcare technology solutions. The team is dedicated to transforming the industry through cutting-edge technology and a collaborative, fast-paced work environment. With private equity backing, the company is positioned for rapid growth and continuous improvement. The team prides itself on its agility and adaptability, handling multiple projects that significantly impact the healthcare sector. They value creativity, collaboration, and a willingness to tackle challenges head-on, ensuring every team member's contribution is valued and impactful.


WHAT'S IN STORE FOR YOU:

  • This role offers ample opportunities for professional growth and development. You will be part of a vibrant team that thrives on innovation and collaboration.
  • The company provides a comprehensive compensation package, including competitive benefits and performance bonuses.
  • The position is primarily remote, with occasional visits to the Valhalla office, ensuring a balance between flexibility and team cohesion.


HOW YOU WILL MAKE AN IMPACT:

  • Requirement Mapping: Collaborate with cross-functional teams, including sales, marketing, product, and finance, to gather and document detailed Salesforce requirements, ensuring alignment with business needs.
  • Data Quality Improvement: Identify and address data integrity issues within Salesforce, including data cleanup and validation, to enhance the accuracy and reliability of business information.
  • Salesforce Implementation: Contribute to the development and refinement of Salesforce CRM functionalities, participating in all stages of the implementation process to support effective use and integration.
  • Stakeholder Engagement: Act as a liaison between business units and the IT department, translating complex business needs into actionable Salesforce solutions and facilitating effective communication across departments.
  • Agile Collaboration: Utilize Agile Scrum methodologies to manage project workflows, ensuring timely delivery of Salesforce enhancements and continuous improvement of CRM processes.
  • Documentation and Training: Develop comprehensive documentation for Salesforce requirements and processes, and provide training and support to users as needed to promote effective use of the system.


ARE YOU A SALESFORCE BUSINESS REQUIREMENTS ROCK STAR?

Experience:

  • Minimum of 5 years of experience as a Business Analyst, with at least 2-3 years specifically focused on Salesforce CRM projects.
  • Experience with Salesforce implementations and data management is highly desirable.

Technical Skills:

  • Proficiency in Salesforce CRM, including knowledge of Sales Cloud, Marketing Cloud, and Service Cloud functionalities.
  • Experience with JIRA and Confluence for project management and documentation is essential.

Methodologies:

  • Familiarity with Agile Scrum methodologies, with a proven ability to work effectively in an Agile environment.

Analytical Skills:

  • Strong ability to analyze complex business requirements, identify data quality issues, and develop effective solutions.
  • Basic SQL skills are preferable.

Communication:

  • Excellent interpersonal and communication skills, with the ability to engage and collaborate with stakeholders at all levels, including technical and non-technical audiences.

Problem-Solving:

  • Demonstrated problem-solving skills with a proactive approach to addressing challenges and implementing improvements.

Adaptability:

  • Ability to thrive in a fast-paced, dynamic environment, with a willingness to take on diverse tasks and contribute to a collaborative team culture.

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