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Salesforce Cloud Solutions Analyst

2 months ago

New York, New York, United States Sogeti Full time

Company Overview:

Sogeti is a prominent provider of professional technology services, focusing on Application Management, Infrastructure Management, and High-Tech Engineering. We deliver innovative solutions in Testing, Business Intelligence, Mobility, Cloud, and Security, utilizing world-class methodologies and the global delivery model known as Rightshore. With a workforce of over 20,000 professionals across 15 countries, Sogeti operates in more than 100 locations throughout Europe, the US, and India. Sogeti is a division of Capgemini S.A., publicly traded on the Paris Stock Exchange.

Position Summary:

The role of the Salesforce Digital Cloud Business Analyst is crucial in facilitating the effective implementation of CRM technology solutions for our MedTech clients. The Senior Product Analyst will take charge of gathering and interpreting business requirements, transforming them into high-quality user stories that align with both business goals and technical viability.

Key Responsibilities:

  1. User Story Development: Spearhead the creation and enhancement of clear, concise, and comprehensive user stories.
  2. Stakeholder Engagement: Collaborate closely with business stakeholders, Product Owners, and development teams to document and understand requirements.
  3. Backlog Oversight: Prioritize and manage the product backlog, ensuring user stories are well-defined and ready for development.
  4. SAFe Methodology: Implement SAFe (Scaled Agile Framework) principles to improve team collaboration and project delivery efficiency.
  5. Requirements Analysis: Conduct thorough analysis to comprehend business needs and convert them into technical specifications.
  6. Sprint Participation: Engage in sprint planning sessions to ensure user stories are prepared for implementation and support the team during execution.
  7. Testing and Validation: Work with QA teams to ensure user stories meet acceptance criteria and assist in user acceptance testing.
  8. Continuous Improvement: Promote and contribute to ongoing improvement initiatives within the team and the organization.

Required Qualifications:

  • Experience: At least 8 years in a Product Analyst or Business Analyst role, with a minimum of 3 years on Salesforce development projects.
  • Expertise: Demonstrated ability in crafting high-quality user stories, developing business process flows, and managing product backlogs.
  • SAFe Experience: Practical application of the SAFe methodology, including participation in PI Planning.
  • Technical Proficiency: Proficient in using JIRA and Confluence for task and issue management.
  • Analytical Skills: Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
  • Communication Skills: Excellent communication and interpersonal skills, capable of engaging effectively with both technical and non-technical stakeholders.
  • Team Collaboration: Ability to work collaboratively within a team environment and support cross-functional teams.

Preferred Qualifications:

  • Certifications:
  • Salesforce Administrator certification or other relevant Salesforce certifications.
  • SAFe Practitioner (SP) or SAFe Agilist (SA) certification.

Education:

  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related discipline.

Life at Sogeti:

We prioritize your well-being throughout the various stages of your career. For eligible employees, we provide:

  • Flexible work arrangements
  • Comprehensive healthcare benefits, including dental, vision, and mental health programs
  • Financial wellness programs such as a 401(k) with company matching and an Employee Share Ownership Plan
  • 100% company-paid mobile phone plan
  • Generous Personal Time Off (PTO) and paid holidays
  • Paid parental leave
  • Family support benefits including adoption assistance and surrogacy
  • Social well-being benefits like subsidized child/elder care and tutoring
  • Access to mentoring, coaching, and learning programs
  • Continuing education support with tuition reimbursement and access to numerous online courses
  • Various wellness programs and employee resource groups

Equal Opportunity Statement:

Sogeti is an Equal Opportunity Employer, fostering diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.