Technical Specialist

2 months ago

Las Vegas, United States Agility Recovery Full time

Technical Specialist


Agility Recovery is a rapidly growing business to business company focused on business continuity and disaster recovery. We are a company with an innovative culture and a fast-paced environment, backed by the solid foundation of a 30-year history serving thousands of customers across the United States and Canada. When a customer experiences a disruption to their business (whether it is a hurricane, malware attack, or burst pipe in the building), we offer flexible solutions that cover everything from business continuity planning and alerting/messaging software, to physical workspace and data recovery. Agility is the only integrated business continuity solution that helps companies plan, train, test, alert, and recover – all in one. We spend our days working to “do good” and our services bring hope to organizations during a crisis.



Agility Recovery is seeking a Technical Specialist to join our team in Las Vegas, NV. Reporting directly to the Manager of Technical Services, the Technical Specialist will be responsible for the baseline configuration deployment, and maintenance of various technologies for Agility Recovery’s customers across a variety of industries. You will use a high level of strategic and analytical thinking as you navigate the unique challenges of planning, testing, and deploying IT assets in a disaster recovery environment.



In the role, you will:

· Support customer events by performing hardware installation, setup, and support for the servers, laptops, desktops, multi-function printers, and tape drives.

· Facilitate delivery and return of all technology and communication equipment in response to ad hoc member requests for testing as well as unplanned emergency responses.

· Manage equipment maintenance and keep up to date with software patches, firmware, and device drivers.

· Interface with customers to provide on-time delivery of our IT solutions.

· Effectively document infrastructure, procedures, and events.

· Perform cross-functional duties such as inventory management, physical, and basic systems administration.

· Leverage opportunities for cross-functional training and responsibilities with peers, including System Administrators and Network Engineers.

· Participate in 24/7 on-call rotation to support customer emergencies.



Job Requirements:

· 2+ years of experience in technical support, hardware management, and IT maintenance.

· Military IT MOS, Bachelor's Degree in IT field, or equivalent experience.

· Ability to configure and manage Intel based hardware to include RAID, bare-metal restoration, and server OS installation.

· Must be able to handle multiple tasks, work well under pressure, be attentive to detail, and possess excellent problem-solving skills.

· Ability to travel to client sites within North America to support customer testing and recoveries.

· Must have strong verbal and written communication skills.

· Ability to lift 50+ lbs.


Preferred:

· A+ Certification

· Microsoft Certifications

· Net+ and/or CCNA Certifications



Why Agility Recovery?

As leaders in the market in business continuity innovation, Agility helps businesses protect their people and assets from disruptions such as workplace violence, natural disasters, and cyber-security threats. Due to our unique position within the market, our company is growing, and we are looking for qualified candidates to help us take the company to the next level

With Agility, you can work for a fun, fast growing, and well-capitalized organization with a startup feel. We are a company of people who want to make a difference in the world, with each of us contributing to making sure clients come first while maintaining a strong company culture.



In addition, we offer some great benefits:

· Internal growth opportunities

· 3-weeks of vacation + 9 observed holidays + 3 floating holidays.

· Competitive medical, dental, and vision benefits

· 401(k) plan with company variable contribution

· Annual fitness reimbursement

  • Technical Specialist

    2 months ago

    Las Vegas, United States Agility Recovery Full time

    Technical SpecialistAgility Recovery is a rapidly growing business to business company focused on business continuity and disaster recovery. We are a company with an innovative culture and a fast-paced environment, backed by the solid foundation of a 30-year history serving thousands of customers across the United States and Canada. When a customer...

  • AUTOMATIC GATES TECHNICIAN

    3 weeks ago

    Las Vegas, United States Fencing Specialist Full time $28

    Job DescriptionJob DescriptionOverview:We are currently seeking a highly skilled Access Controls / Automatic Gates Service Technician to join our team in Las Vegas. This position requires a detail-oriented and technically skilled professional capable of performing installations, maintenance, and repairs on a variety of automatic gate systems. This role is...

  • Technical Support Specialist

    3 days ago

    Las Vegas, United States Richtech Robotics Inc. Full time

    Job DescriptionJob DescriptionSalary: $36k-$38kRichtech Robotics is looking for a capable Technical Solutions Specialist to bring on to our team! Our Technical Solutions Specialists work directly with our clients to assist with installations and troubleshooting. The ideal candidate will have experience with Python and C++ in order to work with our...

  • Technical Support Specialist

    3 hours ago

    Las Vegas, Nevada, United States Peraton Full time

    Position OverviewPeraton is in search of a Customer Technical Specialist to provide exceptional support to our clients. The successful candidate will engage with our Department of Homeland Security (DHS) clientele at various locations. Your role will involve delivering high-quality technical services directly to users, addressing both remote and on-site...

  • Technical Support Specialist

    5 days ago

    Las Vegas, Nevada, United States Peraton Full time

    Position OverviewPeraton is in search of a Customer Technical Specialist to provide exceptional support for our clients in the aviation sector across the United States. The successful candidate will be tasked with delivering high-quality, professional services directly to end users, offering both remote and on-site assistance for new installations and...

  • Access Control Systems Technician

    5 days ago

    Las Vegas, Nevada, United States Fencing Specialist Full time

    Job OverviewPosition Summary:We are in search of a proficient Access Control Systems Technician to enhance our team. This role is essential for the installation, upkeep, and repair of various automatic gate systems, ensuring the security and efficiency of access control solutions for both residential and commercial clients.Primary...

  • Technical Support Specialist I

    5 days ago

    Las Vegas, Nevada, United States CCSD Full time

    Position Title: Technical Support Specialist IOverview:We invite you to explore the opportunity of joining our team as a Technical Support Specialist I. This role is essential in providing operational assistance and troubleshooting for desktop computing systems.Job Responsibilities:Ensure that all applicants have completed the necessary employment history...

  • Technical Support Specialist

    5 days ago

    Las Vegas, Nevada, United States Peraton Full time

    Position OverviewPeraton is in search of a Customer Technical Specialist to provide exceptional support to our clients. The successful candidate will be tasked with delivering high-quality technical assistance at various locations. This role involves both remote and on-site support for installations and troubleshooting incidents. If you possess the necessary...

  • Technical Recruitment Specialist

    5 days ago

    Las Vegas, Nevada, United States augmentjobs Full time

    Job OverviewPosition Summary: As a Technical Recruitment Specialist, you will be instrumental in sourcing, attracting, and securing talented Systems Analysts for our esteemed clients. Your primary objective will be to comprehend client requirements, identify suitable candidates, and facilitate a smooth hiring process. You will collaborate closely with both...

  • Technical Support Specialist

    5 days ago

    Las Vegas, Nevada, United States Peraton Full time

    Position OverviewPeraton is looking for a Customer Technical Specialist to provide exceptional support to our clients in the field of technology. The successful candidate will be responsible for delivering high-quality technical assistance directly to users, ensuring seamless operation of various IT systems and devices. This role is crucial in maintaining...

  • Technical Support Specialist

    5 days ago

    Las Vegas, Nevada, United States Red Knight Solutions, LLC Full time

    Position OverviewAt Red Knight Solutions, LLC, our goal is straightforward: to collaborate with you in securing the ideal role for your career advancement. Our dedicated team approach is rooted in our capability to align your skills with the requirements of our clients, fostering enduring partnerships.We are currently seeking a part-time Field Support...

  • Technical Service Specialist

    4 weeks ago

    Las Vegas, United States Sealed Air Corporation Full time

    Join Our Team as a Technical Service Technician! What You'll Do:As a Technical Specialist, you'll play a crucial role in supporting Sealed Air's customers by providing exceptional technical service and promoting our Cryovac packaging materials and equipment systems. You will be a key player in enhancing customer satisfaction and driving sales success through...

  • Technical Support Specialist

    1 month ago

    Las Vegas, United States MS Shift, Inc. Full time

    MS Shift is a fast moving company seeking a team player to join our growing team. Working as part of a professional technical support team, you will participate in providing technical support to our high-end clients. You will be part of a capable team whose mission is to provide a superior customer service by performing a question diagnosis while guiding...

  • Technical Support Specialist

    1 month ago

    Las Vegas, United States MS Shift, Inc. Full time

    MS Shift is a fast moving company seeking a team player to join our growing team. Working as part of a professional technical support team, you will participate in providing technical support to our high-end clients. You will be part of a capable team whose mission is to provide a superior customer service by performing a question diagnosis while guiding...

  • Technical Support Specialist

    6 days ago

    Las Vegas, Nevada, United States Office1 Full time

    IT Support SpecialistOffice1 is a leading technology service provider in the western United States, recognized for our cutting-edge solutions since 1995. We are looking for dedicated professionals to join our Support team, tasked with the installation, maintenance, and troubleshooting of computer and network systems.KEY RESPONSIBILITIESDeliver technical...

  • Technical Project Specialist

    5 days ago

    Las Vegas, Nevada, United States JCM Global Full time

    JOB SUMMARY: The role involves delivering technical assistance to end-users, along with the installation, modification, and repair of the JCM product line. This position may also include supervising other technicians on designated projects.ESSENTIAL FUNCTIONS:1. Handles both emergency and scheduled assignments for installation, repair, and inspection.2....

  • Technical Project Specialist

    5 days ago

    Las Vegas, Nevada, United States JCM Global Full time

    POSITION SUMMARY: The role involves delivering technical assistance to users, installing, modifying, and maintaining the JCM product line. This position may include overseeing other technicians on designated projects in the field.KEY RESPONSIBILITIES:1. Handles urgent and scheduled installation, maintenance, and inspection tasks.2. Organizes and executes...

  • Technical Project Specialist

    5 days ago

    Las Vegas, Nevada, United States JCM Global Full time

    POSITION OVERVIEW: Responsible for delivering technical assistance to users, including the installation, modification, and repair of the JCM product line. This role may involve overseeing other technicians during specific field projects.KEY RESPONSIBILITIES:1. Handles both urgent and scheduled tasks related to installation, repair, and inspection.2....

  • Technical Project Specialist

    4 minutes ago

    Las Vegas, Nevada, United States JCM Global Full time

    JOB SUMMARY: The role involves delivering technical assistance to users, including the installation, modification, and repair of the JCM product line. This position may include oversight of other technicians during specific field projects.ESSENTIAL FUNCTIONS:1. Handles both emergency and scheduled tasks related to installation, repair, and inspection.2....

  • Technical Project Specialist

    5 days ago

    Las Vegas, Nevada, United States JCM Global Full time

    JOB SUMMARY: The role involves delivering technical assistance to users, including the installation, modification, and repair of the JCM product line. This position may also oversee other technicians on designated projects in the field.ESSENTIAL FUNCTIONS:1. Handles both emergency and scheduled tasks related to installation, repair, and inspection.2. Plans...