Director of Operations

1 month ago


Miami, United States Segrera Associates Full time

B2B tech leader is searching for a strategic thinker to join growing team as Director of Operations and GTM Strategy and drive operations and strategic initiatives impacting customer base and customer-facing teams, including Professional Services, Support and Account Management. The ideal candidate has a strong operational mindset and excels at utilizing data-driven insights to shape company priorities and guide the work for multiple departments.


Responsibilities will include:

  • Serve as the leader for strategic initiatives affecting customer base and customer-facing teams.
  • Develop and implement strategies to drive revenue growth and improve customer interactions.
  • Lead cross-functional work streams for key initiatives.
  • Manage special projects across various functions and departments.
  • Lead a small, diverse team in operations, strategy, and analytics, executing key projects and uncovering strategic insights.


Background and Experience:

  • Minimum 4 years of experience in sales operations, strategy, private equity, or consulting.
  • Expertise in recurring revenue business models; familiarity with B2B software is a plus.
  • Proven experience advising senior executives on complex business issues.
  • Strong analytical and modeling skills.
  • Familiar with finance/financial analytics, applying it to strategic decision-making.
  • Excellent communication and presentation skills with a collaborative approach.
  • Team management experience is a plus.


This is an onsite full-time position offering comprehensive benefits.


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