![Grand Fitness Mgmt, LLC](https://media.trabajo.org/img/noimg.jpg)
Director, Operations
2 months ago
Grand Fitness a premier Planet Fitness Franchise is seeking a highly motivated and experienced Director of Operations to oversee the daily operations of our Miami Dade and Southern Broward Counties market. The ideal candidate will have a proven track record of success in managing multiple locations and teams.
The Director of Operations is responsible for overseeing a market of 25+ clubs through a team of Regional and General Managers. This oversight includes all aspects of club-level operations, including revenue management, people oversight, training, physical operations, financial performance, and more. Key performance metrics include revenue performance, cost management, and customer satisfaction. It works closely alongside marketing, human resources, and facilities to ensure the smooth, continuous operations of the clubs.
Job Responsibilities
The Director of Operations is responsible for delivering seamless club-level operations through effective leadership of several Regional Managers who oversee each club’s General Managers. This oversight includes a variety of skill sets spanning physical operations, human resources, and sales.
Physical Operations
- Oversee adoption of operating procedures, ensuring all SOPs are adhered to daily
- Ensure club operations meet all franchisee and franchisor brand standards
- Develop recommendations on club ops to ensure each location is serving its customer base effectively
- Oversee labor scheduling, monitoring labor deployment relative to customer usage to maintain optimal schedules
- Lead team in effective customer service, including conflict resolution and managing escalations
- Manage emergencies, including natural disaster response, civil unrest, and mechanical failures
- Provide regular reporting on club operating metrics, explaining variances and developing plans to expand best practices and address opportunities
Sales/Revenue
- Manage in-club sales performance of new membership and premium upgrades
- Monitor and manage coaching from quality assurance assessments (secret shops)
- Meet or exceed metrics related to capture rate, upgrade volume, and cancellation mitigation
- Lead team in developing and executing effective local store marketing
- Maintain positive, revenue generating relationship with local business organizations, tangential retail businesses, and government affiliations
Human Resources
- Partner with recruiting leaders to ensure open positions are filled quickly with high-quality candidates
- Ensure proper interview and hiring protocols are adhered to
- Regularly assess market performance and deploy resources to up-level colleagues needing support
- Provide regular reporting on staffing to senior leadership
- Interview all senior club leadership roles, ensuring the portfolio has strong management
- Develop succession planning for at-risk roles
- Ensure all training is completed on time, including continuous education and follow-up knowledge validation
- Manage employee relations issues (in partnership with human resources)
- Develop and maintain a strong, positive morale and culture
- Mentor and develop Regional Managers and General Managers both in and outside your market
Strategic Management
- Provide regular status updates to executive leadership
- Prepare monthly and quarterly reports on financial performance
- At times, prepare material and potentially present before the Board of Directors
- Oversee strategic remediation plans for underperforming clubs
- Contribute to/lead company-wide initiatives that improve business operations
Grand Fitness offers a competitive salary, plus quarterly incentive bonus program. In addition to a full benefit package including Health, Life, Dental, Vision, 401K, gym membership.
Requirements:- 5+ years multi-unit operational experience; preferably in retail, franchise, or hospitality.
- Bachelor's Degree preferred
- Proficient in Microsoft suite
- Strong analytical and presentation skill
- Excellent communication and interpersonal skills
- Ability to analyze data and make data-driven decisions
- Successful completion of background check after offer of employment, in accordance with local, state, and federal laws.
- Must be able to travel within the market weekly, plus outside of the market 3-4 times per year.
If you are a results-driven individual with a passion for fitness and wellness, we encourage you to apply for this exciting opportunity to lead our Planet Fitness Franchise as Director of Operations.
-
Director of Financial Planning and Analysis
2 weeks ago
Miami, United States Advanced Operations Partners Full timeDirector of Financial Planning & AnalysisMy client is a PE-backed top 100 accounting firm dedicated to serving small business customers. It is growing rapidly through acquisitions and expects to double in size by the end of 2024 and double again by the end of 2025 (ending 2025 with approximately $200mm of revenue). The company currently operates in >30...
-
Director of Financial Planning and Analysis
2 weeks ago
Miami, United States Advanced Operations Partners Full timeDirector of Financial Planning & AnalysisMy client is a PE-backed top 100 accounting firm dedicated to serving small business customers. It is growing rapidly through acquisitions and expects to double in size by the end of 2024 and double again by the end of 2025 (ending 2025 with approximately $200mm of revenue). The company currently operates in >30...
-
Director of Operations
2 months ago
Miami, Florida, United States ACCUR Recruiting Services Full timeOur client for this Director of Operations opportunity is a trendy and fast-growing Tequila brand, headquartered in Miami.The Director of Operations will oversee and manage all aspects related to supply chain, logistics, and the Florida-based distillery operations.They will be entrusted with optimizing the end-to-end operational processes, ensuring the...
-
Director of Operations
1 month ago
Miami, United States Andreoni Recruiting Consultants Full time $130,000 - $160,000We are looking for a talented Director of Operations for a fantastic restaurant group coming to Miami!Position will provide managerial support and supervision of multiple locations, ensuring that quality and service levels are met as established by company standards. Is responsible for the overall direction, coordination, and evaluation of these restaurants;...
-
Director of Operations
3 months ago
Miami, United States BrightStar Care of North Miami & Miami Beach Full timeJob DescriptionJob DescriptionBrightStar Care of Miami, FL is currently hiring for a director of operations who would like to make a difference in the lives of seniors living in the Miami, Hialeah, and Key Largo, FL areas!Do you want to work for a home care agency that truly cares about you? We are proud to offer you the opportunity to pursue your passion at...
-
Director, Business Operations
2 months ago
Miami, Florida, United States UOMUOMUS Full timeExciting Opportunity:The Department of Medical Education at the University of Miami is looking for a passionate full-time Director of Business Operations in Miami, FL. This role involves evaluating, administering, and directing all business and administrative matters for the department. The Director will provide financial analysis, strategic planning, and...
-
Director of Operations
2 months ago
Miami, United States ACCUR Recruiting Services Full timeOur client for this Director of Operations opportunity is a trendy and fast-growing Tequila brand, headquartered in Miami.The Director of Operations will oversee and manage all aspects related to supply chain, logistics, and the Florida-based distillery operations.They will be entrusted with optimizing the end-to-end operational processes, ensuring the...
-
Director of Operations Primate Breeding Facility
3 months ago
Miami, United States RPM ReSearch Full timeJob DescriptionJob DescriptionAssistant Site Director/ Director of Operations Primate Breeding FacilityJob Title: Associate Site Director - Primate Breeding FacilityPosition Overview:As the Associate Site Director for our Primate Breeding and Holding Facility, you will work closely with the Site Director to provide critical support in achieving the...
-
Hotel Regional Director Of Operations
2 months ago
Miami, United States IRAS Group Full timeIRAS Group a family-owned commercial real estate/hotel developer is looking for a committed Regional Director of Operations for our hotels. Our ideal candidate will be engaged, authentic, and prepared to provide leadership, support and resources to our management team.The Regional Director of Operations is responsible for coordinating, directing, and...
-
Hotel Regional Director Of Operations
2 months ago
Miami, United States IRAS Group Full timeIRAS Group a family-owned commercial real estate/hotel developer is looking for a committed Regional Director of Operations for our hotels. Our ideal candidate will be engaged, authentic, and prepared to provide leadership, support and resources to our management team.The Regional Director of Operations is responsible for coordinating, directing, and...
-
Director, Clinical Operations
2 weeks ago
Miami, Florida, United States UOMUOMUS Full timeCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.UHealth Primary Care Enterprise has an exciting opportunity for a...
-
Director of Operations and Business Development
2 weeks ago
Miami, United States The Miami Herald Full timeDirector of Operations and Business DevelopmentLocation: Doral, FL About the Position: Meat Town Distributors, Inc. is seeking a Director of Operations and Business Development. This is a full-time position that requires a Bachelor’s Degree in Civil Engineering or its foreign equivalent, along with 5 years of experience in Business and Project...
-
Director of Operations
1 week ago
Miami, United States Enterprise Recruiting Company Full time $175,000 - $215,000Job DescriptionJob DescriptionOverviewA very fast-growing nationwide Accounting CPA Firm with multiple offices across the US is hiring a Director of Operations in Miami to help streamline its processes and operations to accommodate rapid growth. The ideal candidate will be a strategic thinker with experience in an operations capacity at a public accounting...
-
Director of Operations
3 weeks ago
Miami, United States Segrera Associates Full timeJob Description: Director of Operations for a Surgery CenterPosition Title: Director of OperationsLocation: MiamiDepartment: Healthcare OperationsPosition Overview: The Director of Operations will oversee the daily operations of a Surgery Center specializing in treatments primarily for women. This role involves managing patients, verifying insurance coverage...
-
Director of Operations
3 weeks ago
Miami, United States Segrera Associates Full timeJob Description: Director of Operations for a Surgery CenterPosition Title: Director of OperationsLocation: MiamiDepartment: Healthcare OperationsPosition Overview: The Director of Operations will oversee the daily operations of a Surgery Center specializing in treatments primarily for women. This role involves managing patients, verifying insurance coverage...
-
Director of Operations
3 weeks ago
Miami, United States One Sothebys Realty Full timeJob DescriptionJob DescriptionTitle: Director of OperationsReporting To: Chief Executive OfficerCompany Overview:ONE Sotheby’s International Realty is the premier source for luxury real estate and development opportunities along Florida’s East Coast, with 30 offices spanning from Miami and Key Biscayne to Vero Beach and Jacksonville. For more than 250...
-
Director of Operations
4 weeks ago
Miami, United States One Sothebys Realty Full timeJob DescriptionJob DescriptionTitle: Director of OperationsReporting To: Chief Executive OfficerCompany Overview:ONE Sotheby’s International Realty is the premier source for luxury real estate and development opportunities along Florida’s East Coast, with 30 offices spanning from Miami and Key Biscayne to Vero Beach and Jacksonville. For more than 250...
-
Director of Operations and Strategy
4 days ago
Miami, United States Intelligent Staffing Inc. Full timeJob Summary:Intelligent Staffing Inc. is seeking a highly experienced and skilled Director of Operations to lead our operations and administrative organization. This is a critical role that will play a key part in shaping the future of our company.Key Responsibilities:Design and Implement Operational Frameworks: Develop and implement operational frameworks,...
-
Director, Music Operations
2 weeks ago
Miami, Florida, United States UOMUOMUS Full timeCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Director, Music Operations oversees all aspects of the...
-
Director of Operations/Operating Partner
7 days ago
Miami Beach, United States Stealth Coffee Startup Full timeMUST BE SOUTH FLORIDA BASEDNew and exciting coffee start-up with plans for multiple locations in the next 6-12 months in the Miami/South Florida market is searching for a super strong director of operations that is 40% soulful leader and 60% results driven process oriented killer. Who you are: The Director of Operations is responsible for driving operational...