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Application Support Lead

2 months ago


Chicago, United States Hexaware Technologies Full time

What Working at Hexaware offers:

Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.

Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.

With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware’s commitment towards creating smiles.

“At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”

We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion—the driving force that makes one smile and innovate, create, and make a difference every day.


The Hexaware Advantage: Your Workplace Benefits

  • Excellent Health benefits with low-cost employee premium.
  • Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
  • Unlimited training and upskilling opportunities through Udemy and Hexavarsity


Role: Application Support Lead (Ruby on Rails)

Location: Chicago, IL

Experience: 10+ years

Work Mode: Remote


Job Key Responsibilities:

  • Help upgrade ruby on rails code
  • Ruby version 2.3.8 to 3.2
  • Ruby version 5.1.2 to 7
  • Deploy upgraded application to Linux server
  • Configure Database connections
  • Configure Elastic Search component with application
  • Configure/Manage CA/SSL certificate files for the application & integrations
  • Configure/Manage API Integrations within application
  • Troubleshoot and solve issues

Must-Have Skills

  • 10+ years of Ruby on Rails
  • Must have knowledge of PostgresSQL and related SQL commands
  • Must have knowledge of Elastic search servers and basic Elastic search commands to upgrade the Elastic versions
  • Good knowledge on Linux operation system to carry out daily Linux system admin activities and experience in Linux shell scripting
  • Experience on working on troubleshooting complex application with multiple integrations
  • Should possess knowledge in GitHub deployments
  • Good Problem solving skills
  • Good Communication skills


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