Desktop Engineer

2 weeks ago


Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

Responsibilities

Performed Desktop Support services to users This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations. Perform imaging/re-imaging Perform asset inventories Perform technical escalation to 3rd party vendor or resolver groups (where appropriate) Updates Incident records Creates and updates work instructions (where necessary) Document standards and procedures (where necessary) Perform data migration

Requirement

Min. ITE/Diploma graduate with 4 year experience in desktop support or IT related roles Min 1 year experience in Microsoft Windows 10 and Microsoft Office 365 Basics skills in understanding active directory, one drive , servers , networking, storage and cloud technologies . Clear Spoken & Written English. Possess at least one (1) of the following certifications or their equivalent: CompTIA A+; CompTIA Security+; CompTIA Network+; Microsoft Certified: Windows Client; and Microsoft Certified: Managing Modern Desktops. Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages Demonstrate knowledge in the support of workstations, and related components Good verbal and written communication skills Good coordination skills Ability to prioritize effectively and work with a sense of urgency Effectively communicates with teammates and managers Ability to mentor and train junior engineers. Able to manage small projects i.e. OS upgrades , software implementation. Able to commute to multiple site
  • Desktop Engineer

    5 days ago


    Mastic Beach, New York, United States MyCareersFuture Full time

    **Job Summary**We are seeking a skilled Desktop Engineer to join our team at MyCareersFuture. As a Desktop Engineer, you will be responsible for installing, troubleshooting, and repairing desktop and laptop issues, both hardware and software.**Key Responsibilities:**Install and configure desktop and laptop hardware and softwareTroubleshoot and repair desktop...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Senior IT/Desktop Support Engineer Our client is looking for an experienced support engineer to provide technical assistance to end-users and maintain the smooth operations of the desktop environment. Responsibilities: Provide first-level technical support for desktop hardware, software and peripherals. Troubleshoot...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Job Summary: We are seeking a skilled Desktop Support Engineer with 1-2 years of experience to join our team in Singapore. The successful candidate will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring a smooth operation of desktop and laptop environments. ...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with...

  • Desktop Engineer

    2 weeks ago


    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Seeking for Singaporean to join as Desktop Engineer 1 year contract under employment agency payroll Working location: Yio Chu Kang and project location site Working hours: 8.30am - 5.30pm (Mon - Fri) Salary: $3000 - $3500 Upon end of contract, incentive of performance bonus up to 1 month basic salary subject to reporting...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Responsibilities: Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office...

  • Desktop Engineer

    2 weeks ago


    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Overview: This position is for an experienced Desktop Support team responsible for partnering with both IT design teams and Level 2 Service Desk to provide support for core infrastructure and desktop technologies standard operating environment. It is also involves hardware asset management. Managing the IT stockroom inventory to...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Skill :- EUC H&F (This is 100% Onsite requirement; engineer should work from client office.) Location Singapore Job Description :- Install, troubleshoot, and repair desktop/laptop issues (both hardware/software) Good customer handling skill and prior experience in Concierge (VIP Users) support Install Standard SOE Image on...


  • Mastic Beach, New York, United States MyCareersFuture Full time

    Job SummaryMyCareersFuture is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing top-notch technical support to our users, ensuring their desktop systems are running smoothly and efficiently.Key ResponsibilitiesProvide timely and effective technical support to users, resolving...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Scope of Responsibilities (but not limited to): Installation / configuration of OS, Message Clients for desktop PC / notebook. Installation / configuration of accessories, peripherals and mobile devices. Troubleshoot and resolve desktop incidents. Manage disk and folder sharing, and permission settings on desktops. ...


  • Mastic Beach, New York, United States MyCareersFuture Full time

    About MyCareersFutureMyCareersFuture is a leading technology services firm with a strong presence in the Asia Pacific region. We partner with governments and enterprises to advance communities through technology, leveraging our expertise and experience to deliver differentiated and end-to-end technology services to our clients.Our Commitment to ExcellenceWe...

  • Desktop Engineer

    2 weeks ago


    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Requirement To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to achieve customer expectation. Polite and professional in handling all calls, email queries and requests. Log all reported incidents using the incident ticketing tool. Provide first level support to...

  • Desktop Engineer

    2 weeks ago


    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Job Description: We are seeking a skilled and proactive EUC Day 2 Operation Support Engineer to join our IT team. The successful candidate will be responsible for supporting laptop and desktop systems (Windows and MacBook), managing Zoom Meeting Rooms, patching devices, asset management, and utilizing ITIL practices...

  • IT Desktop Engineer

    2 weeks ago


    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Are you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, youll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. ...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Working Location: Tuas (Client site) Working Days : Mon- Fri Working Hours: 8am - 5pm Salary Range: $2,700 - $3,200 Job Description Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware,...

  • Desktop Engineer

    5 days ago


    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities · Minimum 3-10 years of experience supporting windows workstations, preferably in financial sector. · Experience on technical solution troubleshoot workstations incidents · In-depth working knowledge of the Windows environment with at least 3~5 years of Windows administration experience, strong understanding of network...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Responsibilities Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation. Support on desktops, notebooks, printers, scanners, hardware components. Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Job Description Industry/ Organization Type: IT / Software Position Title: Desktop Support Engineer (L1 / L2) Working Location: West (Jurong / Tuas) Working Hours: 5 days (Monday to Friday, 8 AM 5 PM) Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance Duration: Permanent Role Key...

  • Desktop Engineer

    2 weeks ago


    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Job Tittle: Desktop Engineer Working Hours: Mon-Fri, 9am-6pm Location: Central Salary: Up to $5,500 + AWS + attractive bonus & benefits About the Role: Youll play a crucial role in managing, supporting, and securing endpoint devices and applications for our diverse clients. This position requires a solid...

  • Desktop Team Lead

    2 weeks ago


    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Manages teams deployed to the client who are handling Service Desk Support, Data Center Operation, VIP Support/Onsite Desktop Support 1st level absence approval and appraisal for engineers Manage the following: Resource Centre (Asset Tracking/Reconditioning/Issuance/Secure Erasure/Disposal) Symantec Endpoint Security...