Desktop Engineer

2 weeks ago


Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

Overview:

This position is for an experienced Desktop Support team responsible for partnering with both IT design teams and Level 2 Service Desk to provide support for core infrastructure and desktop technologies standard operating environment. It is also involves hardware asset management. Managing the IT stockroom inventory to ensure enough stock is available for the base operations.

Responsibilities:

Primary desktop support for Windows Operating System, Mobile Device Management. Responsible for technical troubleshooting, data gathering and GAP analysis for issues impacting end users locally. Ensures consistent processes, procedures and technologies are utilized across enterprise environment. Understand and follow direction provided by the Application and System Services team leads and managers. Document recurring issues in the Knowledge Base. Document in detail case status and tasks / work completed with end users in the ITSM system. Follow the companys critical incident process. Perform basic staging tasks such as assembling computer components, imaging/copy hard drives, asset tagging, repackaging equipment. Work with Field Service/Project teams to ensure the proper equipment is allocated for work orders. Maintain inventory controls over tools. Provide reports supporting the asset inventory using excel and other tables as needed. Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of asset life cycles. Coordinate between vendors for escalations and issue handling on priority.

Requirements:

Bachelors degree in IT or Computer Science preferred. Good knowledge with supporting business applications is required. Experience in handling mobile devices, Tablets for IT support. Candidate must have minimum 5 years combined experience and be proficient in supporting the following technologies: Windows 10 Operating System advanced troubleshooting; proficient using Windows registry. Microsoft Office Suite (2010/2016) advanced troubleshooting. Hardware troubleshooting with the ability to pinpoint hardware vs. software issue. General knowledge/troubleshooting for Macs. General knowledge/troubleshooting for Networking. General knowledge of Microsoft Intune. General knowledge/troubleshooting for MFDs. Mobile Device Management and Mobile Web Apps, iOS, etc. Active Directory Administration and Infrastructure Design. Office 365 and MS teams. Understand and troubleshoot Azure MFA. Desktop imaging. Strong customer service skills.

Preferred Qualifications:

Support Certifications, desired Microsoft Certified Professional Microsoft Certified Technology Specialist
  • Desktop Engineer

    4 days ago


    Mastic Beach, New York, United States MyCareersFuture Full time

    **Job Summary**We are seeking a skilled Desktop Engineer to join our team at MyCareersFuture. As a Desktop Engineer, you will be responsible for installing, troubleshooting, and repairing desktop and laptop issues, both hardware and software.**Key Responsibilities:**Install and configure desktop and laptop hardware and softwareTroubleshoot and repair desktop...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Senior IT/Desktop Support Engineer Our client is looking for an experienced support engineer to provide technical assistance to end-users and maintain the smooth operations of the desktop environment. Responsibilities: Provide first-level technical support for desktop hardware, software and peripherals. Troubleshoot...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Job Summary: We are seeking a skilled Desktop Support Engineer with 1-2 years of experience to join our team in Singapore. The successful candidate will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring a smooth operation of desktop and laptop environments. ...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Responsibilities: Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Skill :- EUC H&F (This is 100% Onsite requirement; engineer should work from client office.) Location Singapore Job Description :- Install, troubleshoot, and repair desktop/laptop issues (both hardware/software) Good customer handling skill and prior experience in Concierge (VIP Users) support Install Standard SOE Image on...


  • Mastic Beach, New York, United States MyCareersFuture Full time

    Job SummaryMyCareersFuture is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing top-notch technical support to our users, ensuring their desktop systems are running smoothly and efficiently.Key ResponsibilitiesProvide timely and effective technical support to users, resolving...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Scope of Responsibilities (but not limited to): Installation / configuration of OS, Message Clients for desktop PC / notebook. Installation / configuration of accessories, peripherals and mobile devices. Troubleshoot and resolve desktop incidents. Manage disk and folder sharing, and permission settings on desktops. ...


  • Mastic Beach, New York, United States MyCareersFuture Full time

    About MyCareersFutureMyCareersFuture is a leading technology services firm with a strong presence in the Asia Pacific region. We partner with governments and enterprises to advance communities through technology, leveraging our expertise and experience to deliver differentiated and end-to-end technology services to our clients.Our Commitment to ExcellenceWe...

  • Desktop Engineer

    2 weeks ago


    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Job Description: We are seeking a skilled and proactive EUC Day 2 Operation Support Engineer to join our IT team. The successful candidate will be responsible for supporting laptop and desktop systems (Windows and MacBook), managing Zoom Meeting Rooms, patching devices, asset management, and utilizing ITIL practices...

  • IT Desktop Engineer

    2 weeks ago


    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Are you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, youll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. ...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Working Location: Tuas (Client site) Working Days : Mon- Fri Working Hours: 8am - 5pm Salary Range: $2,700 - $3,200 Job Description Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware,...

  • Desktop Engineer

    2 weeks ago


    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Responsibilities Performed Desktop Support services to users This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations. Perform imaging/re-imaging Perform asset inventories Perform...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Responsibilities Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation. Support on desktops, notebooks, printers, scanners, hardware components. Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Job Description Industry/ Organization Type: IT / Software Position Title: Desktop Support Engineer (L1 / L2) Working Location: West (Jurong / Tuas) Working Hours: 5 days (Monday to Friday, 8 AM 5 PM) Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance Duration: Permanent Role Key...

  • Desktop Engineer

    2 weeks ago


    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Job Tittle: Desktop Engineer Working Hours: Mon-Fri, 9am-6pm Location: Central Salary: Up to $5,500 + AWS + attractive bonus & benefits About the Role: Youll play a crucial role in managing, supporting, and securing endpoint devices and applications for our diverse clients. This position requires a solid...

  • Desktop Team Lead

    2 weeks ago


    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Manages teams deployed to the client who are handling Service Desk Support, Data Center Operation, VIP Support/Onsite Desktop Support 1st level absence approval and appraisal for engineers Manage the following: Resource Centre (Asset Tracking/Reconditioning/Issuance/Secure Erasure/Disposal) Symantec Endpoint Security...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Responsibilities The Engineer will be tasked to perform onsite IT support services desktop and routine computer operation services - and all other reasonable scope of work. Coordinate break-fix of IT related equipment with support teams in incident/problem investigation and resolution. Provide onsite IT support in a...


  • Mastic Beach, New York, United States MyCareersFuture Full time

    **Job Summary**MyCareersFuture is seeking a skilled Desktop Engineer to join our team. As a Desktop Engineer, you will be responsible for providing technical support and maintenance for our computer systems.**Key Responsibilities:**Provide technical support and troubleshooting for desktop computers, laptops, and mobile devices.Install, configure, and...

  • System Engineer

    4 days ago


    Mastic Beach, New York, United States MyCareersFuture Full time

    Job SummaryWe are seeking a highly motivated and skilled System Engineer to join our team at MyCareersFuture. As a key member of our IT department, you will be responsible for installing, configuring, and maintaining Windows 10 and 11 operating systems on desktop computers, laptops, and other end-user devices.Mandatory Skill-setDiploma or Degree in Computer...