Field Service Specialist

3 months ago

New York, United States Emerson Full time
You will be responsible for the installation and support of FLEXIM Flow and Analytical products primarily supporting the NE territory of the United States, working out of our Long Island, NY office. You will provide training and application support to end users and technical sales reps, provide customer feedback to product development teams, and participate in product development team meetings to ensure products are easily installed, serviced, and meet the functional and performance needs of our customers. In this position, both familiarity with flow measurement and hands-on field experience are essential.

In This Role, Your Responsibilities Will Be:
  • To perform installation and post-sales support of FLEXIM products
  • To perform field tests, surveys, and upgrades of installed systems
  • Providing customer service, application support and product training to end users, technical sales reps and employee
  • Performing In-house repair to include Calibration Laboratory work
  • Communicating and working with product development teams
  • Writing training manuals and technical procedures
  • Train field service engineers and sales personnel on installation and troubleshooting practices


Who You Are:

You enjoy interacting with customers and have strong communication skills. You work effectively with a variety of team members and have a can-do approach to solving problems.

For This Role, You Will Need:

  • Associate's degree and five (5) years of relevant experience OR High School Diploma and seven (7) years of relevant experience
  • Strong writing skills
  • The ability to work in demanding industrial environments (climbing ladders/scaffolding and carrying tool cases).
  • Flexibility to travel at short notice
  • Ability to travel up to 40% of the time
  • Legal authorization to work in the United States - Sponsorship will not be provided for this position.


Preferred Qualifications that Set You Apart:

  • Flow measurement experience (Instrument and Controls environment)
  • Computer skills


Our Offer To You:

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, profit sharing retirement, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $70 to $80K annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. This position is eligible for overtime and includes a company vehicle.

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ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go

No calls or agencies please.

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