Business Solutions Data Analytics Advisor

3 weeks ago

Memphis, Tennessee, United States The Cigna Group Full time
The job profile for this position is Business Analytics Advisor, which is a Band 4 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

Our people make all the difference in our success.

This position is an opportunity to aid in the advancement of business solutions by providing consultative advice to leadership on high impact business process improvements within Accredo's contact center, client, and pharmacy resource centers. This role will work with stakeholders on strategy of the business by examining large data sets using SQL, delivering meaningful new insights, identifying root cause, advising, and driving results. Be responsible for writing SQL code statements to manipulate standard output for use in custom models. Develop ad hoc dashboards to support project performance indicators and collaborate with data and reporting functions on data sources. This role requires independence, analytics, critical thinking, creativity, business acumen, and relentless problem solving to successfully support business partners in achieving our goals.

  • Carry out novel analytical approaches to identify root cause and unearth new and actionable insights, prepare findings, drive results, monitor performance indicators, and track results.
  • Document and maintain code used in self-service tools.
  • Develop, refine, and improve performance metrics and measurement methods.
  • Develop analytic solutions in innovative ways to visually identify and represent distinctions in data sets.
  • Complete analysis between categories such as call intent or AHT using various analytical methods
  • Query data warehouse(s) and other sources using variety of analytic tools available.
  • Extract data and develop automated reports, summarizing results and visually drawing conclusions.
  • Create data visualizations (e.g. using Tableau, Excel, PowerPoint) and presenting findings to stakeholders and senior leadership; actively looking for ways to share insights with a broader internal audience.
  • Develop statistical models using tools such as Tableau, R, and Python
  • Collaborate with data engineering and reporting teams to build out actionable data views.
  • Collaborate with machine learning teams to develop and improve predictive models.

Qualifications

  • High School Diploma required; Bachelor's degree in mathematics, statistics, economics, operations research, computer science, data science, or related scientific/technical field, preferred.
  • 3+ years of experience in data analysis or satisfactory job performance in the following areas: exposure to modeling methods, including but not limited to data aggregation, time series analysis, forecasting and simulation, statistical modeling, hypothesis testing, and outlier detection required.
  • Experience in project team collaboration taking a business problem, identifying necessary data, designing an approach to analyzing that data, completing analysis, and visualizing those results to the team.
  • Superior analytical, strategic planning, communication and problem solving skills; Experience with SQL, Microsoft Office, Tableau required, and Machine Learning experience preferred.
  • Ability to identify existing data sources, retrieve them, and work with teams to get new data sources implemented.
  • Knowledge of Contact Center operations, Specialty and healthcare business, customer base, programs, and value propositions, preferred.
  • Strong communication skills required for direct communication to cross functional project team members.
  • Ability to build strong relationships with peers and project team.
  • Ability to work effectively work within a complex, matrix environment.
  • Ability to work cross functionally to solve complex problems and improve quality and service.
  • Possess intellectual curiosity, quality and growth mindset.
  • Detail oriented, ability assess for reasonableness, with proven time management and organization skills (including the ability to engage in multiple tasks and meet deadlines/standards).
  • Strong motivation to drive results even when faced with ambiguity.
  • Demonstrated problem solving skills and the ability to work collaboratively with team members and other departments to resolve issues with innovative solutions.
  • Ability to effectively communicate complex analytical solutions to non-technical audiences.
  • Ability to manage timelines and meet tight deadlines.
  • Ability to work in a fast-paced environment, handling multiple priorities.
  • Progressive, flexible, and team-oriented person.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 95, ,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

  • Business Operations Advisor

    1 week ago

    Memphis, Tennessee, United States Cogent Analytics Full time

    Business Operations Consultant / Project Director As a key player in enhancing organizational efficiency, you will design, develop, implement, and assess tailored solutions that drive productivity and revenue growth, significantly influencing overall performance. Your role will involve the execution of solutions across various domains including business...

  • Business Performance Advisor

    5 days ago

    Memphis, Tennessee, United States Insperity Full time

    Job OverviewAs a Business Performance Advisor, you will play a crucial role in assisting clients with their unique human resource requirements. Your expertise will help guide businesses in selecting the most suitable solutions tailored to their needs.About InsperityInsperity is dedicated to providing a comprehensive range of scalable HR solutions, blending...

  • Business Operations Specialist

    2 weeks ago

    Memphis, Tennessee, United States Cogent Analytics Full time

    Business Operations Specialist This role offers a remarkable opportunity to collaborate with clients, enhancing their operational and financial efficiencies. The position entails extensive travel. JOB SUMMARY Design, develop, implement, and assess tailored solutions that support organizations in boosting productivity and revenue, thereby positively...

  • Business Operations Specialist

    3 days ago

    Memphis, Tennessee, United States Forte Business Services Full time

    About Forte Business ServicesForte Business Services is a dynamic and growing company that provides a suite of support services to emerging entrepreneurs and established operators. We believe in working with clients who are on a high-growth track and are doing fun, impactful work.Job SummaryWe are seeking a skilled Business Operations Specialist to join our...

  • Salesforce Business Intelligence Specialist

    1 week ago

    Memphis, Tennessee, United States Noblesoft Solutions Full time

    Position OverviewNoblesoft Solutions is seeking a dedicated Salesforce Business Intelligence Specialist to join our dynamic team. This is a fully remote position designed for candidates who are available to work on a W2 basis.Key ResponsibilitiesMonitor various work queues within our Salesforce platform, focusing on data analysis cases that may require...

  • Technical Solutions Specialist

    2 weeks ago

    Memphis, Tennessee, United States Buckman Full time

    Job Success ProfileSolutions Engineer - TissuePaper TechnologiesBuckman is a privately held, global specialty chemical company dedicated to environmental protection, workplace safety, and sustainable development. We provide exceptional service and innovative solutions to our clients in the pulp and paper, leather, and water treatment industries, enhancing...

  • Data Science and Operations Research Enablement Specialist

    5 days ago

    Memphis, Tennessee, United States FedEx Full time

    About FedEx DataworksFedEx Dataworks is a pioneering organization that leverages data to drive business growth and innovation. As a key player in the logistics industry, we are committed to connecting the physical and digital sides of our network to meet the evolving needs of our customers and the market.We are creating opportunities for FedEx, our...

  • Business Intelligence Specialist

    2 days ago

    Memphis, Tennessee, United States Evolve, LLC Full time

    Job SummaryWe are seeking a highly skilled Risk Data Analyst to join our team at Evolve, LLC. As a Risk Data Analyst, you will play a critical role in assisting in the research, development, and support of a Risk Business Intelligence program.Main ResponsibilitiesCollaborate with Management and various Department staff to fully understand the risk reporting...

  • Cloud Solutions Architect

    2 weeks ago

    Memphis, Tennessee, United States Gridiron IT Solutions LLC Full time

    Job OverviewGridiron IT Solutions LLC is in search of a skilled Cloud Solutions Architect to join our dynamic team. This role is pivotal in designing, implementing, and sustaining sophisticated cloud infrastructures utilizing AWS services. The ideal candidate will possess a deep understanding of both technical and business requirements, enabling them to...

  • Data Engineer

    5 days ago

    Memphis, Tennessee, United States International Paper Full time

    Job Summary:We are seeking a highly skilled Data Engineer to join our Global Finance team at International Paper. As a Data Engineer, you will be responsible for designing, developing, and maintaining large-scale data systems and processes to support business decision-making.Key Responsibilities:Design and implement ETL processes to extract, transform, and...

  • Financial Performance Improvement Specialist

    2 days ago

    Memphis, Tennessee, United States Cogent Analytics Full time

    Job SummaryCogent Analytics is seeking a highly skilled Business Operations Consultant to join our team. As a Business Operations Consultant, you will be responsible for designing, building, implementing, training, and evaluating customized solutions and advice that assist organizations in improving productivity and increasing revenues.Key...

  • Data Architect

    2 days ago

    Memphis, Tennessee, United States International Paper Full time

    Job Summary:We are seeking a highly skilled Data Engineer to join our Global Finance team at International Paper. As a Data Engineer, you will be responsible for designing, developing, and maintaining large-scale data systems and processes to support our business operations.Key Responsibilities:Design and implement ETL processes to extract, transform, and...

  • Transportation Data Analyst

    1 week ago

    Memphis, Tennessee, United States Williams-Sonoma Inc. Full time

    Williams-Sonoma Inc. is seeking a talented Transportation Data Analyst to join our dynamic Supply Chain team. In this role, you will play a crucial part in leveraging data to drive strategic decision-making and optimize transportation operations across our renowned brands.Your responsibilities will encompass:Conducting in-depth analyses of business data,...

  • Automation Solutions Expert

    1 week ago

    Memphis, Tennessee, United States Automationtechies Full time

    Join Automationtechies, a distinguished distributor celebrated for its lasting collaborations with top manufacturers in automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar technologies.As a vital member of our team, the Automation Solutions Expert plays a crucial role in enhancing and marketing automation...

  • Senior HR Data Analyst

    5 days ago

    Memphis, Tennessee, United States Terminix Full time

    About the RoleWe are seeking a highly skilled and experienced HR Data Analyst to join our team at Terminix. As an HR Data Analyst, you will play a critical role in analyzing and presenting employee data to improve workforce decisions and drive business performance.Key ResponsibilitiesPartner with HR partners and functional teams to understand business needs...

  • Business Operations Specialist

    1 week ago

    Memphis, Tennessee, United States Alta It Services Full time

    Position Overview: We are seeking a skilled Business Operations Analyst to support our project management initiatives. This role involves a hybrid work schedule, requiring onsite presence for collaboration.Key Responsibilities: - Data Analysis: Utilize advanced data collection and analytical techniques to interpret complex datasets. Proficiency in tools such...

  • Cloud Solutions Architect

    2 weeks ago

    Memphis, Tennessee, United States Vaco Full time

    Position OverviewAs a Cloud Solutions Architect, you will play a pivotal role in shaping and managing our cloud infrastructure. This position requires a blend of technical expertise and strategic thinking to design robust cloud solutions that align with business objectives.Key ResponsibilitiesArchitecture and Implementation: Develop and implement...

  • Data Warehouse Architect

    8 hours ago

    Memphis, Tennessee, United States Stellar Professionals Full time

    Job DescriptionJob Title: Data Warehouse ArchitectWork Arrangement: OnsiteJob Summary:We are seeking a highly skilled Data Warehouse Architect to join our team at Stellar Professionals. As a Data Warehouse Architect, you will be responsible for designing, implementing, and maintaining large-scale data warehouses that support business intelligence and...

  • Currency Trading Advisor

    2 days ago

    Memphis, Tennessee, United States First Horizon Bank Full time

    Job SummaryThe Foreign Exchange Advisor is a critical role within First Horizon Bank, responsible for providing primary oversight for daily trading, cover, and settlements. This position requires strong analytical skills, attention to detail, and excellent communication abilities.Key ResponsibilitiesTrading Oversight: Verify and validate daily trading...

  • Korean Marketing Specialist for Supply Chain Solutions

    2 weeks ago

    Memphis, Tennessee, United States ISEE Career Solutions, Inc. Full time

    Company OverviewISEE Career Solutions, Inc. is a social enterprise dedicated to enhancing supply chain management (SCM) while fostering social value through collaboration with clients. Our organization focuses on sourcing and procurement services, channeling all revenue to support and connect social enterprises, thus generating meaningful social impact. We...