People Operations Specialist

3 weeks ago

Chicago, Illinois, United States SpotHero Full time

SpotHero is one of Chicago's hottest tech companies We're rapidly growing with the mission of bringing the parking industry into the future through technology.

If you want to make the world a better place, it turns out that parking spaces are a fantastic place to start. Why did you miss that critical appointment? Parking.

Why were you stressed and sweating on that first date? Parking.

If there were a way to make people impervious to parking problems, that would solve more than just a question about where to leave one's car. That would help people be fully present in their lives. That would make a difference That's what SpotHero does. SpotHero isn't just in the parking space business, we're also in the business of creating space for life.

So if you're looking for a job where there's space for you--the whole you--and where you get to use all your skills to build something new, exciting, fast-growing, and truly world-changing, then great, come to SpotHero

We're seeking a People Ops Specialist to join our People team In this role you will showcase your positive attitude, collaboration abilities, passion for HR, and desire to make SpotHero THE best place to work Reporting directly to the Director of People Operations, you will support day-to-day operations, including new employee onboarding, HR administration, and compliance, fostering healthy workplace practices throughout every department.

Maintain accurate employee records and data ensuring compliance with policies and regulations
Enter employee information into HR systems such as employee personal/demographic information, title, supervisor, and pay. Be thorough in ensuring this information is always up to date and that changes are made timely.
Coordinate employee leave administration. Work with managers and employees to ensure leaves are handled according to company guidelines and employment laws.
Coordinate employee offboarding process, exit interviews, and ensure timely communication and deactivation of systems as required.
Handle employment verifications and unemployment and workers' compensation claims.
Become a SME at navigating and managing the HRIS system.
Create and maintain up-to-date company organization charts on a monthly basis.
Run and automate regular HR reports to understand metrics, and update/enhance the HR dashboard.
Provide general HR support to employees and managers, answering inquiries and resolving issues in a timely manner.
Lead projects established by other leaders of the People Leadership team including new hire onboarding sessions, executive reporting, internship/mentorship program.
Participate in continuous learning activities and in the assistance and training of others.
Participate in additional People Team projects as needed.

Facilitate and streamline reporting for annual audit and governance of our North American benefits/401k/RRSP plans.
Timely and accurate completion of federal and state compliance surveys including but limited to 5500, ACA, etc.
Partner, automate and execute annual open enrollment for US employees ensuring cost remains within budget with the Director, People Operations.
Develop and implement wellness programs, initiatives, and activities to promote employee health and well-being such as mental health campaigns and fitness challenges.
Create and distribute Total Reward statements annually for all employees including health benefits and retirement costs.

Support team members in addressing and solving ad hoc needs and requests.
Use creativity to assist the People team in planning events that bring employees together to bond, have fun and enjoy each other's company.
Work with SpotHero's People Team to implement and promote company culture.

Work with the Senior Tech Talent Partner and our hiring managers to source, select, interview, and track applicants in multiple departments.
Efficiently and thoughtfully manage the schedules of candidates and interviewers with the goal of creating a positive candidate experience with every interaction.
Conduct candidate reference checks and facilitate the background checks process.
Set new hires up for success by coordinating the onboarding process and ensuring equipment, systems, and desk needs are met prior to start dates.
Own the employee onboarding process and program including communications, paperwork, orientation, and beyond.

. You have great follow through on tasks and superior organizational skills. You're diligent and don't get overwhelmed easily.
r. You have outstanding communication skills – both verbal and written – that enable you to speak with anyone and everyone who crosses your path.
. Loose lips sink ships You are trusted to be the keeper of extremely sensitive and confidential information. You understand that such information must never be shared with other departments or employees outside of the People Team. In other words, what happens on the People team, stays on the People team :)
. Innovative and resourceful; you're constantly looking for ways to learn, improve and enhance our current programs/processes.
. You're as charismatic as they come. You embody resilience, drive, and energy that radiates throughout all interactions.
You have a customer service mindset and are excited about advancing one of the most challenging and rewarding departments in an organization – Human Resources

Bachelor's degree or HR Certification (SHRM-CP / PHR). All majors welcome
Minimum of 3 years experience in an HR or People Operations role that includes recruiting, onboarding, total rewards/benefits/wellness, leave administration, and/or HR reporting
Experience with HRIS systems and benefit providers (i.e. ADP Workforce Now, TeamPay, Fidelity, Lattice)
Knowledge of federal and state employment laws
Proficiency with a Google environment and Microsoft applications
Strong attention to detail and organizational and time management skills
Excellent interpersonal and communication skills
Ability to work independently and as part of a team
Eagerness to contribute to and learn in a fast paced, dynamic environment

Chicago, IL (1x per week in office)

Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited potential for growth.
Excellent benefits – We cover up to 90% of Medical Premiums, 50% of Dental & Vision Premiums, company-sponsored Life Insurance, 401K, and generous parental leave.
Flexible PTO policy and great work/life balance – We value and support each individual team member.
Learning Budget, Udemy and Sales Assembly license - We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
Annual parking stipend – we help people park
The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
A company that cares about its employees' unique backgrounds. From Employee Resource Groups to Unconscious Bias Trainings, we want each and every employee to feel like SpotHero is a place where they can bring their whole selves to work.
A workplace recognized as CityLights award winner by 1871, 2023 Best Places To Work by BuiltIn, and recipients of the Best Company Culture, Best Company for Women, and Best Company for Diversity awards from Comparably

At SpotHero, we by providing an inclusive interview experience for everyone, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Please let our team know of your need when you apply or as you begin interviewing with our team.
SpotHero is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.
PLEASE NOTE: This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the US and not require sponsorship for employment now or in the future.

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