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People Operations Specialist

2 months ago

Chicago, Illinois, United States AEG Full time
To be eligible for this position, please ensure you complete the application process after being redirected.

Position Title: People Operations Specialist

Department: Human Resources

Reports to: Head of Human Resources

Direct Reports: None

Benefits and Perks:

Complimentary meals, parking, access to fitness facilities, and professional development opportunities. Additional perks include a casual dress code, access to exclusive events, a competitive compensation package, comprehensive health benefits, and generous paid time off.

Work Environment:

Our organization fosters a vibrant, collaborative, and high-energy atmosphere where teamwork and individual contributions are celebrated. We are dedicated to creating an inclusive environment that empowers all employees to thrive and excel in their roles.

Key Responsibilities:
  • Efficiently manage all administrative and communication tasks related to employee onboarding, offboarding, and internal transitions. Collaborate with team members to ensure timely completion of all responsibilities.
  • Oversee annual compliance obligations, monitor participation, send reminders, and keep leadership informed as necessary.
  • Assist with recruitment efforts, including posting job openings, scheduling interviews, coordinating candidate travel, drafting offer letters, and managing pre-employment documentation.
  • Maintain accurate records and files, ensuring the integrity of HRIS data, personnel files, organizational charts, employment contracts, and compliance documentation.
  • Conduct regular audits to verify the accuracy and currency of employee information.
  • Prepare and submit personnel action forms and related employment documents.
  • Address unemployment claims and requests for employment verification.
  • Generate quarterly reports and analyze key HR metrics such as headcount and turnover.
  • Support the Performance Development Process by tracking completion and pulling necessary reports.
  • Manage vendor invoicing, ensuring timely submission and accurate coding.
  • Administer supplemental benefits, providing policy information to employees and tracking completion of approval documents.
  • Identify opportunities for enhancing the employee experience and collaborate with the HR team to implement effective solutions.
  • Become proficient in our HRIS systems and guide employees in utilizing self-service features.
  • Assist with onboarding new employees, educating them on HR policies, benefits, and internal procedures.
  • Act as a resource for employee inquiries, ensuring prompt and accurate responses.
  • Support compliance with employment laws and regulations at all levels.
  • Assist with various administrative tasks as requested by HR leadership.
  • Research best practices and regulatory changes in Human Resources.
  • Maintain the department calendar and provide regular updates to the HR team.
  • Coordinate employee engagement and community events as needed.
  • Perform other related duties and projects as assigned.
Qualifications:
  • Bachelor's degree in Human Resources or a related field.
  • A minimum of three to five years of relevant experience in human resources; experience in the sports, events, or hospitality sectors is preferred.
  • Exceptional verbal and written communication skills.
  • Strong sense of urgency and adaptability to changing priorities.
  • Proven time management skills with the ability to meet deadlines.
  • Ability to thrive in a fast-paced and sometimes high-pressure environment.
  • Excellent organizational skills and attention to detail.
  • Ability to handle confidential information with professionalism.
  • Strong interpersonal and customer service skills.
  • Creative problem-solving abilities, consistently seeking process improvements.
  • Willingness to assist the HR team and organization in various tasks.
  • Sound judgment and decision-making capabilities.
  • Understanding of human resources principles and practices.
  • Ability to build trust with employees at all levels.
  • Proactive communicator and problem solver.
  • Proficient in Microsoft Office Suite or similar software.
  • Positive advocate for organizational culture.
  • Commitment to the values of integrity, curiosity, empathy, collaboration, and originality.
  • Flexibility to work non-standard hours as required.
About Us:

We are a leading organization in the entertainment and sports industry, dedicated to delivering exceptional experiences and fostering community engagement. Our commitment to diversity and inclusion is reflected in our hiring practices and workplace culture. We encourage individuals from all backgrounds to apply and contribute to our mission.