Shift Supervisor
3 months ago
AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation.
Shift Supervisors exceeds customer's expectation by delivering a WOW Customer shopping experience on assigned shifts by Living the Pledge every day.
Position Responsibilities- Assists Store Manager with supervising, training and developing store personnel
- Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts
- Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
- Delegates and ensures store merchandising tasks are completed in a timely manner
- Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
- Ensures all company policies, and loss prevention procedures are followed
- Utilizes ZNET to help customers locate merchandise or find suitable alternatives
- Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
- Monitors cash flow, inventory and security control
- Maintains sales productivity, store appearance and merchandising standards
- Conducts and reviews all opening and closing procedures
- Manages emergency situations and conduct proper emergency procedures
- Follows proper accident procedures
- Provides feedback regarding AutoZoner performance to the store manager
- Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
- Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
- Processes returns and effectively manages inventory
- Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
- Motivates AutoZoners to provide WOW Customer Service, enhance productivity level and market products to enhance sales and profits
- High School diploma or equivalent
- ASE Certified preferred
- Demonstrates high level of integrity
- Excellent communication and decision making skills
- Ability to drive customer service
AutoZone cares about people.
That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing.
Some of these benefits include:
- Competitive pay and paid time off
- Unrivaled company culture
- Medical, dental, vision, life, and short and longterm disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Exclusive Discounts and Perks, including AutoZone Instore discount
- 401(k) with Company match and Stock Purchase Plan
- AutoZoners Living Well Program for mental and physical health
- Opportunities for career growth and tuition reimbursement
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit
Please note:
We continuously accept applications for this position.
Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
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