Shift Team Lead

6 days ago


Lumberton, North Carolina, United States Wendy's Full time

About the Role:

We're looking for a skilled Shift Supervisor to join our team at Wendy's. As a Shift Supervisor, you'll be responsible for leading a team of crew members and ensuring that our customers receive excellent service.

Key Responsibilities:

  • Lead by Example: Demonstrate a positive attitude and a commitment to excellence in everything you do.
  • Manage Crew Members: Supervise and train crew members to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Operate Restaurant Equipment: Use restaurant equipment such as the register, grill, and fryer to prepare and serve food to customers.
  • Maintain a Clean and Safe Environment: Ensure that the restaurant is clean and safe for customers and crew members.
  • Handle Customer Complaints: Respond to customer complaints in a professional and courteous manner.

Requirements:

  • Excellent Communication Skills: Ability to communicate effectively with customers and crew members.
  • Leadership Skills: Ability to lead and motivate a team of crew members.
  • Problem-Solving Skills: Ability to think critically and solve problems in a fast-paced environment.
  • Physical Demands: Ability to stand and move for most of your shift, and to lift up to 50 pounds.

What We Offer:

  • Competitive Pay: Competitive hourly wage and opportunities for advancement.
  • Benefits: Medical, dental, and vision insurance, as well as 401(k) matching.
  • Opportunities for Advancement: Opportunities to advance to management positions and develop your leadership skills.


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