community services assistant i-ii

2 months ago

Long Beach, California, United States City of Long Beach Full time

DESCRIPTION
Applications are available online beginning Friday, July 5, 2024, through 4:30 PM, Friday, July 19, 2024.

SALARY INFORMATION:
Grade I -$ – $ Bi-Weekly Grade II -$ – $ Bi-Weekly

EXAMPLES OF DUTIES
Under supervision, performs non-sworn, service-oriented duties related to law enforcement.

Responds to non-emergency calls for service including, but not limited to, home/auto burglaries, non-injury traffic collisions, parking violations, and noise complaints, utilizing a department vehicle; prepares the crime, incident and traffic collision reports not requiring the expertise of a sworn officer; operates a variety of office equipment including two-way radio, computer systems, and telephone; provides information to residents and visitors including; but not limited to, Police Department procedures and crime reporting protocols; maintains records and prepares routine reports; may enforce parking control ordinances; may testify and present evidence in court and performs other related duties as required.


REQUIREMENTS TO FILE
One (1) year of experience involving a substantial amount of public contact requiring tact and discretion in dealing with others;

OR

One (1) year of education in criminal justice, social service, or closely related field from an accredited college or university may be substituted for the required experience.

(Proof Required*)

AND
A valid motor vehicle operator license.

*Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proof submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing.
Knowledge, Skills, and Abilities

Candidates must possess all of the following abilities:
Ability to communicate effectively orally and in writing;
Ability to deal tactfully with the public;
Ability to read and comprehend written material;
Ability to organize tasks simultaneously;
Ability to interpret and apply policies, procedures, and laws pertinent to the position;
Ability to operate office equipment including computer equipment, specialized software applications/programs, and assigned equipment.
Willingness to work an irregular schedule, including nights, weekends, overtime, and/or holidays may be required for some positions.
Positions in the Police Department require the ability to pass a thorough background investigation.

DESIRABLE QUALIFICATIONS:
Bilingual skills in (Khmer, Spanish, and/or Tagalog) are desired for some positions.

Positions in the Police Department require the ability to pass a thorough background investigation.

SELECTION PROCEDURE

EXAMINATION WEIGHTS:
Application and Supplemental Application QualifyingWritten Exam %
A minimum rating of 70 must be attained in order to pass the examination. Certification by score bands will be considered based on an analysis of exam results.

This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date.

Applicants may apply only once during a four-month period. Applications received by July 19, 2024, will be included in the exam process for Test #01. Screening of applicants will be conducted on the basis of application and required supplemental application submitted.

Only those candidates showing the strongest backgrounds on the basis of comparative analysis will be invited to the examination process.

Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified.

In accordance with Civil Service Procedure 3.38, all eligible veterans that successfully qualify on any or all open-competitive examinations shall receive an additional credit of ten (10) points that will be added to their original passing score.

Disabled veterans passing the examination shall receive a credit of fifteen (15) points that will be added to their original passing score.

(A copy of the veterans DD-214, Member 4 form indicating honorable discharge must be attached to the application at the time of filing.)
If you have not received notification within two weeks of filing, please contact the Civil Service Department at
EQUITY
ANDINCLUSION

The City of Long Beach is committed to creating a workplace where every employee is valued for who they are.

Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers.

To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners.

We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act.

You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer.

If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report.

Find out more about the Fair Chance Act by visiting

In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public.

This information is available in an alternative format by request at If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test on For the hearing impaired, call An Equal Opportunity Employer.

J

OB EA8AN-24 CSA:
MC CSC 07/03/2024

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