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Community Sales Representative

4 months ago

Dayton, Ohio, United States Spectrum Full time

Sells products and services to customers in assigned areas/properties through door-to-door solicitation and by building relationships.

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
  • Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to same
  • Generates incremental revenue from existing customers by adding new/additional services or upgrades
  • Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
  • Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
  • Attends and actively contributes to sales meetings and training programs
  • Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
  • Collect and account for funds and provide receipts according to Company policy and guidelines


Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Knowledge of cold call sales skills, persuasion, and clear communication skills
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
  • Ability to work outside for extended periods in any season and/or during inclement weather
  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
  • Valid driver's license with a satisfactory driving record within Company required standards


Required Education

  • High School Diploma or equivalent work experience


Required Related Work Experience and Number of Years

  • Experience in sales or customer service - 1+


Preferred Skills/Abilities and Knowledge

  • Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
  • Knowledge of cable or telecommunications services
  • Experience with consumer education of products and service


Working Conditions

  • Office environment and / or outside environment with exposure to inclement weather
  • Must be able to lift 10-20 pounds for feet (digital boxes, etc.)
  • Exposure to moderate noise levels
  • Must be able to work evenings and weekends
  • Variable hours: may include weekends, holidays, and split days off


Mental Requirements

  • Ability to complete documentation accurately
  • Ability to build mutually beneficial relationships with all management at assigned properties
  • Ability to communicate orally and in writing in clear and straightforward manner
  • Ability to maintain confidentiality
  • Ability to deal with the public in a professional manner
  • Ability to maintain high level of self-motivation
  • Ability to maintain favorable relations with subscribers, vendors and employees within the service area
  • Ability to prioritize and organize effectively
  • Ability to use personal computer and software applications


SMD
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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