Assistant Slot Shift Manager

2 months ago


Las Vegas, Nevada, United States MGM Resorts International Full time
Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

PRIMARY PURPOSE:

The primary responsibility of the Assistant Shift Manager Slots is to oversee the day-to-day operations of Slot Operations employees of their assigned shift with specialized attention to employee engagement, guest service, protection of company assets, and ensuring staff duties are performed. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Use strategies to engage employees, foster a positive work environment, gather and resolve employee issues, and retain top performers.
  • Maintain ongoing communication with employees to share information, listen to feedback, and role-model S.H.O.W. standards.
  • Effectively develop and mentor hourly employees to support employees' career goals and to ensure all departmental standards and goals are understood and met.
  • Deliver a level of guest service which is consistent with the company's and property's core service standards.
  • Engage, entertain, and inspire by making a focused commitment to S.H.O.W. and hold employees accountable for doing the same.
  • Manage team expectations, ensuring compliance with departmental and company policies.
  • Assist with the management of staff scheduling to ensure company service standards are met.
  • Provide instruction, training, and implementation of service and other company programs to staff.
  • Research and resolve guest and/or employee issues effectively and professionally.
  • Manage, organize, and complete assigned projects with attention to detail within the established deadline.
  • Delegate job duties and tasks to employees utilizing SHOW as the basis for guest engagement.
  • Ensure inventory of all company equipment and sensitive keys during a shift are maintained and accounted.
  • Protect the confidentiality of company files and documents under immediate control
  • Assist the Shift Manager with management of human resource responsibilities including training, issuing discipline, and ensuring the proper documentation of all actions taken for assigned staff members.
  • Fill in for the Shift Manager in their absence as needed.

SUPERVISION:

  • Guest Service Representatives, Slots

MINIMUM REQUIREMENTS:

  • Bachelor's Degree or equivalent experience
  • Two (2) years of experience in a slots/casino environment

CERTIFICATIONS, LICENSES, AND REGISTRATIONS:

  • Gaming license/registration as required by jurisdiction(s).

  • Security Shift Manager

    2 months ago


    Las Vegas, Nevada, United States Caesars Entertainment Full time

    JOB SUMMARYThe Security Shift Manager will assist the VP of Security or the Director of Security with the administration duties of the Security Department, and assist with the implementation of the department's programs. The Security Shift Manager will follow the directives as set forth in the policies and procedures manual to ensure the effective and...

  • Assistant Manager

    3 months ago


    Las Vegas, Nevada, United States Sonic Drive-In Full time

    There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You'll assist the drive-in...


  • Las Vegas, Nevada, United States HMSHost at Harry Reid International Airport Full time

    With a career at HMSHost, you really benefit We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits 401(k) retirement plan with company match Company paid life insurance Tuition reimbursement Employee assistance program Training and exciting career growth opportunities...


  • Las Vegas, Nevada, United States MGM Resorts International Full time

    PRIMARY PURPOSE:As a Restaurant Assistant Manager, you will be responsible for the daily operations of the restaurant. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay...


  • Las Vegas, Nevada, United States Affinity Gaming Full time

    Job OverviewSUMMARY: The Financial Planning & Analysis Team acts as a core resource for financial reporting and analytical support, delivering valuable insights to internal stakeholders across the organization. As a key member of this team, the Financial Planning Manager collaborates daily with various departments at both the Corporate and Casino levels,...


  • Las Vegas, Nevada, United States Caesars Entertainment Full time

    JOB SUMMARY:The primary responsibility of the Bar Apprentice is to provide excellent service to all guests who approach the bar, keeps the bar area cleaned and stocked at all times, and assist the Bartender with various duties.ESSENTIAL JOB FUNCTIONS:Cleans bar area, including bar tops, sinks, glasses, refrigerators and other bar appliances. Acknowledges,...


  • Las Vegas, Nevada, United States Caesars Entertainment Full time

    JOB SUMMARY:The primary responsibility of the Bar Apprentice is to provide excellent service to all guests who approach the bar, keeps the bar area cleaned and stocked at all times, and assist the Bartender with various duties.ESSENTIAL JOB FUNCTIONS:Cleans bar area, including bar tops, sinks, glasses, refrigerators and other bar appliances. Acknowledges,...


  • Las Vegas, Nevada, United States Bluegreen Vacations Full time

    Bluegreen's Club 36 located in Las Vegas, NV is seeking an Assistant Guest Services ManagerApply today; we are hiring immediately Location: 372 East Tropicana Ave; Las Vegas, NV 89169Be part of a team committed to creating lasting vacation memories #PowerOfVacation BENEFITS YOU WILL ENJOY:Up to 21 Paid Days off per Year401K Matching up to 5%9 Paid Holidays2...


  • Las Vegas, Nevada, United States Pixel United Full time

    As a Senior Financial Analyst at Product Madness, you will play a crucial role within our global Finance team, supporting our digital stakeholders and senior leadership.You will become a trusted embedded business partner, working collaboratively with the global Product Madness Digital Slots team, assisting with core decision making, challenging where...


  • Las Vegas, Nevada, United States KONAMI GAMING INC Full time

    Job OverviewPosition SummaryLocationLas Vegas, NVEmployment TypeFull TimeRole DescriptionKonami Gaming is seeking a Lead Technical Artist to enhance our creative team.This role is pivotal in merging artistic talent with technical skills, producing visually captivating content that enriches gameplay and presents unique experiences to a diverse audience. The...


  • Las Vegas, Nevada, United States Plaza Hotel & Casino LLC Full time

    Job OverviewThe VISION of Plaza Hotel & Casino LLC is to be the premier destination in Downtown, driven by our MISSION to establish enduring relationships, exceptional service, and classic gaming experiences with a contemporary flair. The transformation has commenced, embodying The Plaza Way.Core Principles:Always act with integrity.Show respect and...


  • Las Vegas, Nevada, United States MGM Resorts International Full time

    The Cash Operations Associate plays a crucial role in the accurate collection and processing of significant amounts of currency from various gaming platforms, including Table Games, Slot Machines, Poker Table Games, and Kiosk machines. This position is essential for ensuring compliance with all regulatory standards while maintaining high levels of...

  • Security Officer

    3 days ago


    Las Vegas, Nevada, United States Greenlight Group LLC Full time

    Job OverviewPosition Title: Unarmed / Armed Flex Schedule Security OfficerLocation: Various LocationsPosition SummaryWe are in search of skilled Unarmed and Armed Security Officers to fulfill part-time and flexible security roles. Our scheduling accommodates a variety of hours tailored to the client's needs, typically involving 12-hour shifts for both...


  • Las Vegas, Nevada, United States Lakeshore Management Full time

    SCOPE:The Assistant Community Manager assist in all aspects of the operation of the property: general administration, maintenance, leasing, resident relations, collection of rent, and control of all personnel and resources; under the direction of the Community Manager, ensures the property is always maintained in good physical condition and with a stabilized...

  • Returns Processor

    1 month ago


    Las Vegas, Nevada, United States DPDHL Full time

    DHL Supply Chain is HiringAt DHL, you will play a part in one of the world's most essential industries. As the world's leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join...


  • Las Vegas, Nevada, United States MGM Resorts International Full time

    PRIMARY PURPOSE:As a Restaurant Assistant Manager, you will be responsible for the daily operations of the restaurant. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay...


  • Las Vegas, Nevada, United States teamworkonline Full time

    Summary As the world's leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world's most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our...


  • Las Vegas, Nevada, United States Westgate Resorts Full time

    Job OverviewCompany Overview:Westgate Resorts offers a wide array of vacation experiences, catering to families seeking memorable getaways. With locations across the United States, we pride ourselves on being a leader in the timeshare and hospitality sectors, providing affordable options for every budget.Position Summary:Key Responsibilities:Continuously...


  • Las Vegas, Nevada, United States MGM Resorts International Full time

    The Cash Operations Clerk plays a crucial role in the systematic collection and processing of substantial amounts of currency from various gaming platforms, including Table Games, Slot Machines, Poker Table Games, and Kiosk machines. This position is essential for ensuring accurate reporting and compliance with all regulatory standards set forth by the...


  • Las Vegas, Nevada, United States Tuscany Suites and Casino Full time

    Tuscany Suites and Casino is seeking a highly skilled and experienced Graveyard Cage Shift Supervisor to join our team. As a key member of our casino operations, you will be responsible for providing exceptional customer service, leading a team of cashiers and assistant supervisors, and ensuring the protection of company assets.Key Responsibilities:Supervise...