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Table Games Assistant Manager

2 months ago

Las Vegas, Nevada, United States Plaza Hotel & Casino LLC Full time
Job Overview

The VISION of Plaza Hotel & Casino LLC is to be the premier destination in Downtown, driven by our MISSION to establish enduring relationships, exceptional service, and classic gaming experiences with a contemporary flair. The transformation has commenced, embodying The Plaza Way.

Core Principles:

  • Always act with integrity.
  • Show respect and consideration – every individual matters.
  • Exceed expectations consistently.
  • Demonstrate enthusiasm for our work and pride in our identity.

Realizing these commitments necessitates outstanding individuals. Plaza Hotel & Casino LLC is dedicated to employing a highly skilled, motivated, and diverse team that possesses the right attitude and capabilities to thrive in a high-performance environment. Our employees benefit from comprehensive training, mentorship, development opportunities, and leadership to excel in their roles.

POSITION SUMMARY: The Assistant Manager for Casino Table Games is tasked with collaborating with the Shift Manager to guarantee the efficient operation of table games during their assigned shift.

KEY RESPONSIBILITIES:

  • Maintain an ongoing awareness of the casino gaming area.
  • Address guest disputes in a fair and impartial manner.
  • Ensure adherence to rules and regulations for Table Games personnel.
  • Oversee appropriate staffing levels and manage table limits effectively.
  • Ensure all pit documentation and reports are completed accurately.
  • Create an atmosphere that safeguards the casino's assets while allowing guests to enjoy their experience.
  • Monitor significant plays and buy-ins actively.
  • Assist in ensuring the smooth and proper operation of the gaming area.
  • Communicate updates, policies, and promotions to Table Games staff.
  • Perform other related duties as required.

KNOWLEDGE/SKILLS/ABILITIES:

  • Exceptional customer service abilities.
  • Strong interpersonal skills for effective communication with all business contacts.
  • Proficient in English communication, both verbal and written.
  • Demonstrated commitment to organizational goals.
  • Ability to stand for extended periods, with intermittent breaks.
  • Capability to work in a fast-paced, high-noise environment.
  • Tolerance for secondhand smoke.
  • Ability to provide clear and respectful directions promptly.
  • Quickly and accurately comprehend and follow instructions.

This job description does not imply that these are the only responsibilities to be performed by the employee in this role. It is not intended to provide a comprehensive account of every procedure or task. The incumbent is expected to undertake additional duties necessary for the effective operation of the department.

EDUCATION and EXPERIENCE:

Required:

  • Ability to calculate table games payouts and perform moderately complex mathematical tasks.
  • Comprehensive knowledge of Title 31.
  • Thorough understanding of Blackjack, Craps, and Roulette, including proper procedures and game protection.
  • Minimum of 3 years of experience in table games, including at least 1 year in a supervisory capacity.
  • Proficient in MS Office applications (Word/Excel/Outlook).
  • Effective communication skills in English, both written and oral.

Preferred:

  • 5+ years of experience in table games, including 2+ years in a supervisory role.
  • Previous experience in a similar resort environment.

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Gaming Card
  • Alcohol Awareness Card

SUPERVISORY RESPONSIBILITIES:

  • Oversee all Floor Supervisors/Boxmen and Dealers during their designated shift.

WORK SCHEDULE/HOURS:

  • Varies

Plaza Hotel & Casino LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.