Current jobs related to Systems Support Specialist - Chicago, Illinois - The Scion Group

  • IT Field Support Specialist

    1 week ago

    Chicago, Illinois, United States Apex Systems Full time

    Job Title: IT Field Support SpecialistWe are seeking an experienced IT Field Support Specialist to join our team at Apex Systems. As a key member of our team, you will be responsible for providing technical support to our clients in the Chicago area.Job Summary:The IT Field Support Specialist will be responsible for analyzing, troubleshooting, and resolving...

  • Field Services IT Support Specialist

    3 weeks ago

    Chicago, Illinois, United States Sky Systems Full time

    Position: Field Services IT Support SpecialistLocation: On-SiteContract Type: Long-term (6 Months + possibility of extension)Working Hours: Mon-Fri 8 am to 5 pmThe Field Services IT Support Specialist will play a crucial role in the installation, configuration, and troubleshooting of various infrastructure hardware and software components. This position is...

  • Salesforce System Support Specialist

    3 weeks ago

    Chicago, Illinois, United States US Tech Solutions, Inc. Full time

    Job Summary:US Tech Solutions, Inc. is seeking a highly skilled Salesforce System Support Specialist to join our team. As a Salesforce System Support Specialist, you will be responsible for providing technical support and guidance to our clients on Salesforce-based compliance projects.Key Responsibilities:Project Support: Provide support to program...

  • Middleware Systems Support Specialist

    4 weeks ago

    Chicago, Illinois, United States Experis Full time

    Position Overview:Experis/ManpowerGroup is collaborating with a prominent Financial Services firm to find aMiddleware Systems Support Specialistto enhance their operational team. This role will operate under a Dynamic Work Model.Job Title:Middleware Systems Support SpecialistLocation:Hybrid arrangement from Chicago, IL/ Chandler, AZNote: Candidates who...

  • Lead Systems Support Specialist

    4 weeks ago

    Chicago, Illinois, United States Keeper Security Full time

    Keeper Security is seeking a skilled Lead Systems Support Specialist to become a vital part of our team. This role is fully remote and offers the opportunity to work with cutting-edge cybersecurity solutions that are relied upon by millions globally.About Keeper SecurityKeeper Security is at the forefront of cybersecurity innovation, providing affordable and...

  • Management Specialist

    1 week ago

    Chicago, Illinois, United States ST2 ManTech Advanced Systems Intl Full time

    Secure Our Nation, Ignite Your FutureManTech Advanced Systems Intl is seeking a motivated and customer-oriented Management Specialist to join our Allied Logistics Engineering Capabilities Sustainment (ALECS) team. As a key member of our team, you will provide sustainment support services globally for over 25,000 vehicles, including the Army's Mine-Resistant...

  • Technical Support Specialist I

    4 weeks ago

    Chicago, Illinois, United States Apex Systems Full time

    Position Overview:This role is part of a dynamic team at Apex Systems, focusing on delivering exceptional technical support services. The successful candidate will play a crucial role in our client's Health Solutions Management division, which is dedicated to providing IT solutions in the healthcare sector.Key Responsibilities:- Deliver responsive and...

  • Technical Support Specialist

    4 weeks ago

    Chicago, Illinois, United States RoadSafe Traffic Systems Full time

    POSITION SUMMARY: The IT Support Technician is tasked with delivering technical assistance and support concerning computer systems, hardware, and software, while ensuring the optimal performance of RoadSafe's IT infrastructure. This role involves addressing inquiries, executing diagnostic tools, identifying issues, and implementing solutions for Local Area...

  • Technical Support Specialist

    3 weeks ago

    Chicago, Illinois, United States RoadSafe Traffic Systems Full time

    POSITION SUMMARY: The IT Support Technician is tasked with delivering technical assistance and support related to computer systems, hardware, and software, while ensuring the optimal performance of RoadSafe's IT infrastructure. This role involves responding to inquiries, executing diagnostic programs, identifying issues, and implementing solutions for Local...

  • Technical Support Specialist

    4 weeks ago

    Chicago, Illinois, United States RoadSafe Traffic Systems Full time

    POSITION SUMMARY: The IT Support Technician is tasked with delivering technical assistance and support concerning computer systems, hardware, and software, while ensuring the optimal daily operation of RoadSafe's IT infrastructure. This role involves addressing inquiries, executing diagnostic tools, identifying issues, and applying solutions for Local Area...

  • Senior Systems Engineer, Post-Production Support Specialist

    1 week ago

    Chicago, Illinois, United States Interpublic Group Full time

    Job SummaryWe are seeking a highly skilled Senior Systems Engineer to join our team as a Post-Production Support Specialist. This role will provide technical support for a wide range of production systems used by our teams to edit work across diverse styles.Key ResponsibilitiesProvide day-to-day production support to the studio as required.Install, maintain,...

  • IT Support Specialist

    3 days ago

    Chicago, Illinois, United States Batch Freight Full time

    Job OverviewBatch Freight is seeking a skilled IT Specialist to provide technical support and maintain our technology infrastructure. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for technology.Key ResponsibilitiesProvide technical assistance for hardware, software, and network issuesMaintain...

  • IT Support Specialist

    2 weeks ago

    Chicago, Illinois, United States ASCII Group Full time

    Job Title: IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our team at ASCII Group. As an IT Support Specialist, you will be responsible for providing technical assistance to users with hardware and software issues, including printer support.Key Responsibilities:Provide technical support to users via phone, email, and...

  • IT Support Specialist

    3 weeks ago

    Chicago Heights, Illinois, United States Apex Systems Full time

    Position Overview:This role is a temporary contract focused on the unboxing, installation, and configuration of laptops, desktops, printers, and other equipment to facilitate the beginning of the academic year at our client's site. Additional duties will include the setup of audiovisual systems such as video conferencing rooms and projectors.Work Location:...

  • IT Support Specialist

    3 weeks ago

    Chicago Heights, Illinois, United States Apex Systems Full time

    Position Overview:This role encompasses a temporary engagement focused on the unboxing, installation, and configuration of laptops, desktops, printers, and other equipment to facilitate the operational needs of our client. Responsibilities will also include the setup of audiovisual equipment, including video conferencing systems and projectors.Work Location:...

  • Salesforce System Support Specialist

    2 weeks ago

    Chicago, Illinois, United States US Tech Solutions, Inc. Full time

    About the RoleWe are seeking a highly skilled Salesforce System Support Consultant to join our team at US Tech Solutions, Inc. as a Cloud Compliance Operations Expert.Key ResponsibilitiesProgram Management Support: Provide support to program management for a Salesforce-based Compliance project, including preparing Business Requirement Documents (BRDs) and...

  • Salesforce System Support Specialist

    2 weeks ago

    Chicago, Illinois, United States US Tech Solutions, Inc. Full time

    About the RoleWe are seeking a highly skilled Salesforce System Support Consultant to join our team at US Tech Solutions, Inc. as a Cloud Compliance Operations Expert.Key ResponsibilitiesProgram Management Support: Provide support to program management for a Salesforce-based Compliance project, including preparing Business Requirement Documents (BRDs) and...

  • Implementation Specialist

    4 days ago

    Chicago, Illinois, United States Apex Systems Full time

    Job Title: Implementation Specialist/AdvisorWe are seeking a highly skilled Implementation Specialist/Advisor to join our team at Apex Systems. As a key member of our team, you will be responsible for managing dedicated email inboxes, prioritizing client requests, and implementing eligible items.Key Responsibilities:Manage dedicated email inbox and...

  • Field Systems Support Specialist

    5 days ago

    Chicago, Illinois, United States EZCORP Full time

    About the RoleWe are seeking a highly skilled Field Systems Support Engineer to join our team. As a Field Systems Support Engineer, you will be responsible for providing timely and efficient IT service resolution for supported equipment, ensuring strict adherence to escalation procedures, and engaging with key stakeholders.Key ResponsibilitiesDeploy new and...

  • Product Success Specialist

    2 weeks ago

    Chicago, Illinois, United States PuroClean Certified Restoration Specialist of Auburn Full time

    Product Success SpecialistThe Product Success Specialist plays a pivotal role in driving customer satisfaction and adoption of our products. This role requires a unique blend of technical acumen, customer empathy, and a drive for product excellence.Key Responsibilities:Manage customer incidents, product issues, and technical escalations for assigned product...

Systems Support Specialist

3 months ago

Chicago, Illinois, United States The Scion Group Full time

Want to learn more about The Scion Group? Check out our website.

We're hiring immediately

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.


Your Opportunity

Scion is paving a path in student living and we're seeking a talented Systems Support Specialist to join us in executing our vision. This position will focus on offering critical system support to the daily operational functions of Scion's communities. This Systems Support Specialist will guide internal teams to adhere to operational policies while providing exceptional customer service to ensure they are set up for success.

The Systems Support Specialist is a solution finder, that excels in a fast-paced, agile, corporate environment, who is comfortable with quickly re-prioritizing. This role demands an eye for detail, well-honed organizational skills, strong problem solving and analytical skills, and a commitment to excellence.

Your Responsibilities

  • Serves as a resource for all users, communicates with software provider and provides end-user support.
  • Manages user inquiries and troubleshooting tickets, monitors issues and follows-up with timely communication.
  • Diagnoses, troubleshoots, and escalates system issues as required and ensures resolution.
  • Performs interface and upgrade testing as required and provides suggestions for efficiencies.
  • Complies with team's workflow procedures and guides company members to adhere to policies.
  • Creates and updates user profiles as required.
  • Updates software settings as required to ensure policy changes are accurately reflected in the system.
  • Assists with new property system transitions including bulk user creation and other data migrations.
  • Updates property lease terms, applications, and additional items as necessary.
  • Participates in industry and company trainings to stay current on system requirements.
  • Reports on data as requested.

The responsibilities listed above may not be all inclusive.

What We Require

  • College graduate with one year of Entrata user and support experience is preferred.
  • Proficient in Microsoft Office.
  • Works well independently and as a member of various teams.
  • Handles multiple, complex projects, with minimal guidance, prioritizes effectively, and meets deadlines.
  • Values and fosters a sensitive and supportive approach to a diverse working and living environment.

Operational Details

  • Job location is based at Scion's Chicago corporate headquarters.
  • Working hours consist of standard daytime business hours.

Your Benefits

  • FLSA Status Exempt
  • Discretionary annual bonus
  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k Matching
  • Paid Maternal Leave
  • Parental Leave
  • Learning reimbursement opportunities

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND-B #wearehiring #werehiring